Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenan Tuggle

Jefferson,GA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

39
39
years of professional experience

Work History

Office Manager/Warranty Clerk

Southern RV. Inc.
04.2024 - 03.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Filed warranty with numerous manufactures and assured payment of claims

Office Assistant/Warranty

Mark Tuggle RV Center
05.2022 - 03.2024
  • Managed accounts payable and receivables and payroll.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Input high volume of monthly invoices with consistent accuracy.
  • Filed warranty with numerous manufactures and assured payment

Warranty Administrator

Watersports Central
03.2005 - 04.2022
  • Conducted regular audits of warranty work orders to ensure compliance with manufacturer guidelines and maintain dealership reputation for quality service delivery.
  • Developed strong relationships with manufacturer representatives, facilitating smoother communication and faster claim approvals.
  • Collaborated with service technicians to accurately diagnose vehicle issues and determine warrantable repairs.
  • Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
  • Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
  • Educated customers on their vehicle''s warranty coverage, resulting in enhanced customer experience and trust.

Assistant Controller

MarineMax of Georgia, Inc.
01.1986 - 07.2004
  • Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Mentored junior team members in accounting best practices, fostering a positive work environment and professional development opportunities.


Education

High School Diploma -

Riverdale High School
Riverdale, GA
06-1981

Skills

  • Customer service
  • Organizational skills
  • Office administration
  • Document management
  • Customer relations
  • Clerical support

Timeline

Office Manager/Warranty Clerk

Southern RV. Inc.
04.2024 - 03.2025

Office Assistant/Warranty

Mark Tuggle RV Center
05.2022 - 03.2024

Warranty Administrator

Watersports Central
03.2005 - 04.2022

Assistant Controller

MarineMax of Georgia, Inc.
01.1986 - 07.2004

High School Diploma -

Riverdale High School

Similar Profiles

CREATE PROFILE
Jenan Tuggle