Jenar Sena
Clovis,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Budtender
Ultra Health
02.2021 - Current
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Restocked supplies and arranged displays.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Weighed, prepared and packaged different types of products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Car Salesperson
Bender Dealer Group
11.2020 - 05.2022
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Conducted detailed market research to remain current on industry trends, competitor activity, and new product offerings.
- Located merchandise across various stores to address customer needs.
Store Manager
Urban Fashion Outlet
05.2015 - 10.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Warehouse Loader
PepsiCo
09.2016 - 03.2018
- Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
- Increased on-time deliveries by efficiently loading trucks according to set schedules.
- Assisted in training new employees, facilitating faster integration into the warehouse team.
- Minimized product damages with careful handling and placement in appropriate storage areas.
- Loaded bulk and route delivery trucks with warehouse goods.
- Packed and palletized items for shipment on outbound trailers.
- Utilized hand tools, forklifts, pallet jacks, and other specialized equipment safely while performing daily tasks in the warehouse environment.
- Demonstrated adaptability by quickly learning new processes when transitioning between different warehouse departments or roles as needed.
- Proactively identified opportunities for process improvements that resulted in increased efficiency, cost savings, or enhanced safety measures.
- Operated forklift to move pallets and heavy items on and off vehicles.
- Improved warehouse efficiency by organizing and maintaining a clean work environment.
Education
High School Diploma -
Clovis High School
Clovis, NM05.2010
Skills
- Product Merchandising
- Sales proficiency
- Counting money
- Maintaining security
- Building rapport
- Product Knowledge
- Attention to Detail
- Team Leadership
- Building Customer Loyalty
- Goal-Driven
- Organization
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- Product and Service Sales
- Meeting Sales Goals
Certification
- Forklift Certified - 2016 to present
- Food Handler Certification
Timeline
Budtender
Ultra Health
02.2021 - Current
Car Salesperson
Bender Dealer Group
11.2020 - 05.2022
Warehouse Loader
PepsiCo
09.2016 - 03.2018
Store Manager
Urban Fashion Outlet
05.2015 - 10.2020
High School Diploma -
Clovis High School
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