Director at National Office Systems, Inc., with a proven track record in enhancing operational efficiency and profit margins by over 30%. Expert in contract negotiation and team management, I excel in developing strategies that meet market demands and foster team collaboration. Renowned for decision-making and problem-solving skills, I drive projects to success, ensuring alignment with organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director/National Manager Asset Tracking Division
National Office Systems, Inc.
Beltsville, MD
09.2004 - Current
Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Assessed employee performance against established benchmarks or targets.
Directed operations to improve efficiency and increase profit margins.
Negotiated high-value contracts with vendors and partners to optimize resource allocation.
Developed custom software applications to meet client requirements.
Collaborated with developers, designers, project managers, and other stakeholders throughout the development process.
Implemented new features into existing products based on customer requests or market trends.
Education
Some College (No Degree) - Zoology
Texas Tech University
Lubbock, TX
Some College (No Degree) - Criminal Law
University of Kentucky
Lexington, KY
Skills
Issues resolution
Decision-making
Problem-solving
Performance management
Market analysis
Project coordination
Logistics management
Contract negotiation
People management
Operations management
Team management
Team collaboration
Employee development
Multitasking and organization
Team building
Legal and regulatory compliance
Budget control
Coaching and mentoring
Hiring and retention
Vendor relationship management
Time management
Affiliations
President of District 4 Little League Baseball (6 years)
Vice President of District 4 Little League Baseball (2 years)
Coach of Little League Baseball (9 years)
Coach of Boys Soccer for the Archdiocese (10 years)
Coach of Girls Soccer for the Archdiocese (9 years)
Member of the American Legion Post 109
Languages
Spanish
Native/ Bilingual
Accomplishments
2 time Soldier of the month, Ft. Campbell, KY
Runner up Soldier of the year, Ft. Campbell, KY
Distinguished Honor Grad Basic Training, Ft. Benning, GA
Distinguished Honor Grad Air Assult School, Ft. Campbell, KY
Distinguished Honor Grad Sniper School, Ft. Campbell, KY
3 time undefeated Girls Soccer Champions, Archdiocese League
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
DIRECTOR OF NATIONAL CHANNEL DEVELOPMENT/DIRECTOR OF CLINICAL ENGAGEMENT at OPTUMRXDIRECTOR OF NATIONAL CHANNEL DEVELOPMENT/DIRECTOR OF CLINICAL ENGAGEMENT at OPTUMRX