JENASEE RUBY

Managed calendars, scheduling meetings and appointments
Streamlined customer communication by managing emails, phone calls, and scheduling appointments.

• Coordinated with production team to support productivity targets and deadline management.
• Coordinated communication between departments, fostering a collaborative work environment.
• Streamlined workflow processes, enhancing overall team performance and output quality.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Communicated scheduling with 4 employees to promote on-time delivery.
• Contributed to successful project completion by effectively managing resources and budgets.
• Reviewed building plans and zoning permit applications to verify compliance with requirements.

• Administration - Front office
• Responded to inquiries from callers seeking information.
• Managed front office operations, ensuring welcoming environment for clients and visitors alike.
• Kept reception area clean and neat to give visitors positive first impression.
• Increased customer satisfaction by promptly addressing inquiries and resolving issues through proactive approach.
• Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Organized and coordinated conferences and monthly meetings.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Answered high volume of phone calls and email inquiries.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Assisted in development of company policies and procedures, contributing to more organized work environment.
• Improved office efficiency by implementing new filing systems and document management processes.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Facilitated training for incoming office staff.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
• Filed paperwork and organized computer-based information.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Used QuickBooks to produce monthly invoices, reports, and other deliverables.