Jenavy Pean
Seattle,WA
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
4
4
years of professional experience
Work History
Medical Assistant Apprentice
Virginia Mason
Seattle, Washington
06.2024 - Current
- Contacted medical facilities to schedule patients for admission.
- Scheduled appointments for patients via phone and in person.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Maintained examination rooms by stocking supplies, cleaning surfaces, and disposing of hazardous materials properly.
- Answered telephones in a professional manner to respond to inquiries from patients or other healthcare professionals.
- Measured vital signs and took medical histories to prepare patients for treatment.
Home Care Aide
Consumer Direct Care
Seattle, WA
03.2021 - 12.2024
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
- Assisted clients with bathing, dressing and incontinence care.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Educated patients and families on health care needs, conditions, and options.
- Assisted family members in understanding how best to provide care for their loved one at home.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Developed trust-based relationships with patients through compassionate communication techniques.
Education
Associate of Applied Science - Biology
Clover Park Technical College
Lakewood, WA06-2021
Skills
- Lab result interpretation
- Cross-cultural sensitivity
- Strong communication skills
- Medical transcription
- Healthcare software proficiency
- Electronic health records management
- Insurance verification
- Recordkeeping and filing
- Adaptable to change
- HIPAA compliance
- Medical terminology
Timeline
Medical Assistant Apprentice
Virginia Mason
06.2024 - Current
Home Care Aide
Consumer Direct Care
03.2021 - 12.2024
Associate of Applied Science - Biology
Clover Park Technical College