Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenay Chandler

Milwaukee,WI

Summary

Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments. High-energy Lead Teacher focused on improving teaching strategies and student understanding of material. Eager to help struggling students excel. Skilled at turning behavioral issues around into productive and happy pupils. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Teacher

The Learning Experience Academy
01.2022 - Current
  • Organized field trips that enriched classroom learning experiences by connecting students with real-world applications of course concepts.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Assisted in coordinating school-wide events such as science fairs and literacy nights, enhancing community involvement and support for education initiatives.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.

Lead Teacher

Youngstars Childcare
03.2021 - 01.2022
  • Organized field trips that enriched classroom learning experiences by connecting students with real-world applications of course concepts.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Created and developed lesson plans to meet students' academic needs.
  • Supported student physical, mental, and social development using classroom games and activities.

Lead Teacher

Small Steps Big Dreams Childcare
05.2020 - 03.2021
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Incorporated multiple types of teaching strategies into classroom.
  • Observed and recorded teacher methods to suggest improvements and increase student interest.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.

Customer Service Representative

Current Electrical Contracting
02.2019 - 05.2020
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed and updated databases to handle customer data.
  • Investigated and resolved accounting, service and delivery concerns.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Home Health Caregiver

No Place Like Home Inc
11.2017 - 02.2019
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Followed nutritional plans to prepare optimal meals.
  • Provided physical assistance for mobility, promoting independence and safety in the home environment.
  • Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Provided direct personal care and administrative services to clients.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Documented vital statistics and coordinated with health care providers.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Delivery Driver

Amazon Patriot Freight
01.2017 - 12.2017
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Kept detailed records of deliveries and money received from customers.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Home Health Caregiver

Horizon Home Care Hospice
05.2017 - 11.2017
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
  • Collaborated with healthcare teams to develop individualized care plans tailored to each patient''s needs.
  • Conducted regular assessments of patients'' conditions, updating care plans as necessary.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Assisted with end-of-life care.

Housekeeper

Froedtert Hospital
05.2014 - 12.2016
  • Returned emptied garbage receptacles to proper locations.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Changed bed linens and collected soiled linens for cleaning.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Paid attention to detail while completing assignments.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Milwaukee Lutheran High School
Milwaukee, WI
05.2014

Skills

  • Conflict Resolution
  • Classroom Management
  • Student Support
  • Safety awareness
  • Child Development
  • Critical Thinking
  • Positive Reinforcement
  • Lesson Planning
  • Childcare needs
  • Student Motivation and Engagement

Certification

  • Introduction To Childcare Profession (46hrs)
  • Fundamentals Of Infant And Toddler Care (15hrs)
  • Skills And Strategies For The Childcare Teacher (45hrs)
  • Caring For Children With Special Needs (6hrs)

Timeline

Lead Teacher

The Learning Experience Academy
01.2022 - Current

Lead Teacher

Youngstars Childcare
03.2021 - 01.2022

Lead Teacher

Small Steps Big Dreams Childcare
05.2020 - 03.2021

Customer Service Representative

Current Electrical Contracting
02.2019 - 05.2020

Home Health Caregiver

No Place Like Home Inc
11.2017 - 02.2019

Home Health Caregiver

Horizon Home Care Hospice
05.2017 - 11.2017

Delivery Driver

Amazon Patriot Freight
01.2017 - 12.2017

Housekeeper

Froedtert Hospital
05.2014 - 12.2016

High School Diploma -

Milwaukee Lutheran High School
Jenay Chandler