Jenay Trujillo
Pueblo,CO
Summary
Compassionate professional experienced in guiding youth through structured environments. Skilled in crisis de-escalation, effective communication, and therapeutic facilitation, contributing to personal growth and accountability within juvenile settings. Committed to creating safe, supportive spaces for youth development.
Overview
23
23
years of professional experience
Work History
Youth Services Specialist I
Pueblo Youth Service Center
05.2022 - 11.2024
- Oversaw safety, security, and well-being of youth under 18 in a structured juvenile detention center.
- Oversaw daily activities and directed youth through educational programs, meals, recreation, and group activities while ensuring adherence to facility policies and procedures.
- Coordinated and assisted in the delivery of therapeutic groups focused on enhancing personal growth and encouraging accountability.
- Monitored surroundings to uphold safety and security for youth, staff, and visitors.
Cosmetologist
Colorado Mental Health Institute at Pueblo
04.2014 - 04.2022
- Provided professional barbering and cosmetology services to more than 500 patients in a secure behavioral health hospital, including haircuts, color, perms, facial grooming, and styling for individuals ranging in age from 13 to 85
- Delivered services to patients with diverse mental health diagnoses, substance use disorders, and individuals found Not Guilty by Reason of Insanity (NGRI), while maintaining professionalism, respect, and therapeutic communication.
- Built rapport with patients through compassionate, client-centered interactions that promoted dignity, trust, and emotional well-being.
- Maintained strict accountability for all sharp instruments and tools through daily inventory, documentation, and adherence to security protocols.
- Sanitized and disinfected equipment and workstations in accordance with state regulations, infection-control standards, and facility policies.
- Maintained constant situational awareness while traveling independently between multiple secure treatment units and barber shops across campus.
- Managed and maintained three on-campus barbering and cosmetology shops, ensuring equipment, supplies, and work areas met operational and regulatory standards.
- Collaborated with supervisors, nursing staff, security personnel, treatment teams, and department leadership to ensure patient and staff safety.
- Assisted in interviewing and final decisions for new candidates during the hiring process.
- Completed accurate documentation, maintained inventory records, returned calls promptly, coordinated appointments, and managed multiple priorities in a fast -paced healthcare environment
Salon Owner/Stylist
Jenay's Hair Nail & Massage
01.2002 - 01.2013
- Owned and operated a full-service salon, providing professional haircuts, color, highlighting, perms, styling, waxing, and other cosmetology services.
- Built and maintained a loyal client base through exceptional customer service, professionalism, and personalized consultations.
- Managed all daily business operations, including, scheduling appointments, client records, inventory management, purchasing, budgeting, and financial transactions..
- Maintained compliance with Colorado Cosmetology and Barber laws, health regulations, sanitation standards, and infection-control protocols.
- Ordered professional products, retail inventory, and salon equipment while monitoring expenses and controlling costs.
- Educated clients on hair care, product selection, and maintenance to promote healthy hair and long-term client satisfaction.
- Demonstrated strong communication, time management, organization, problem-solving, and multitasking skills while managing multiple client appointments and business responsibilities.
- Trained and mentored staff on best practices in hair, nail, and massage services.
- Enhanced service offerings by researching industry trends and introducing innovative treatments.
Education
Cosmetology - Massage Therapy
Americana Beauty College III
Pueblo, COHigh School Diploma -
Centennial High School
Pueblo, CO04-1995
Skills
- Positive youth development
- Restorative practices
- Mental health support
- Multicultural competence
Timeline
Youth Services Specialist I
Pueblo Youth Service Center
05.2022 - 11.2024
Cosmetologist
Colorado Mental Health Institute at Pueblo
04.2014 - 04.2022
Salon Owner/Stylist
Jenay's Hair Nail & Massage
01.2002 - 01.2013
Cosmetology - Massage Therapy
Americana Beauty College III
High School Diploma -
Centennial High School