Jenay Trujillo
Pueblo Youth Service Center
Pueblo,CO
23
years of professional experience
Compassionate professional experienced in guiding youth through structured environments. Skilled in crisis de-escalation, effective communication, and therapeutic facilitation, contributing to personal growth and accountability within juvenile settings. Committed to creating safe, supportive spaces for youth development.
Work History
Youth Services Specialist I
2 Years 6 Months- Oversaw safety, security, and well-being of youth under 18 in a structured juvenile detention center.
- Oversaw daily activities and directed youth through educational programs, meals, recreation, and group activities while ensuring adherence to facility policies and procedures.
- Coordinated and assisted in the delivery of therapeutic groups focused on enhancing personal growth and encouraging accountability.
- Monitored surroundings to uphold safety and security for youth, staff, and visitors.
Cosmetologist
8 Years- Provided professional barbering and cosmetology services to more than 500 patients in a secure behavioral health hospital, including haircuts, color, perms, facial grooming, and styling for individuals ranging in age from 13 to 85
- Delivered services to patients with diverse mental health diagnoses, substance use disorders, and individuals found Not Guilty by Reason of Insanity (NGRI), while maintaining professionalism, respect, and therapeutic communication.
- Built rapport with patients through compassionate, client-centered interactions that promoted dignity, trust, and emotional well-being.
- Maintained strict accountability for all sharp instruments and tools through daily inventory, documentation, and adherence to security protocols.
- Sanitized and disinfected equipment and workstations in accordance with state regulations, infection-control standards, and facility policies.
- Maintained constant situational awareness while traveling independently between multiple secure treatment units and barber shops across campus.
- Managed and maintained three on-campus barbering and cosmetology shops, ensuring equipment, supplies, and work areas met operational and regulatory standards.
- Collaborated with supervisors, nursing staff, security personnel, treatment teams, and department leadership to ensure patient and staff safety.
- Assisted in interviewing and final decisions for new candidates during the hiring process.
- Completed accurate documentation, maintained inventory records, returned calls promptly, coordinated appointments, and managed multiple priorities in a fast -paced healthcare environment
Salon Owner/Stylist
11 Years- Owned and operated a full-service salon, providing professional haircuts, color, highlighting, perms, styling, waxing, and other cosmetology services.
- Built and maintained a loyal client base through exceptional customer service, professionalism, and personalized consultations.
- Managed all daily business operations, including, scheduling appointments, client records, inventory management, purchasing, budgeting, and financial transactions..
- Maintained compliance with Colorado Cosmetology and Barber laws, health regulations, sanitation standards, and infection-control protocols.
- Ordered professional products, retail inventory, and salon equipment while monitoring expenses and controlling costs.
- Educated clients on hair care, product selection, and maintenance to promote healthy hair and long-term client satisfaction.
- Demonstrated strong communication, time management, organization, problem-solving, and multitasking skills while managing multiple client appointments and business responsibilities.
- Trained and mentored staff on best practices in hair, nail, and massage services.
- Enhanced service offerings by researching industry trends and introducing innovative treatments.
Education
Cosmetology - Massage Therapy
High School Diploma
- LULAC Scholarship Recipient (League of United Latin American Citizens)
Skills
Positive youth development
Restorative practices
Mental health support
Multicultural competence
Timeline
Youth Services Specialist I
Pueblo Youth Service Center
05.2022 - 11.2024Read More
Cosmetologist
Colorado Mental Health Institute at Pueblo
04.2014 - 04.2022Read More
Salon Owner/Stylist
Jenay's Hair Nail & Massage
01.2002 - 01.2013Read More
Americana Beauty College III
Cosmetology from Massage Therapy
Read More
Centennial High School
High School Diploma
Read More