Summary
Overview
Skills
Work History
Education
Certification
Work Availability
Hi, I’m

Jennifer Parker

Englewood,CO
Jennifer Parker

Summary

I am an experienced Training and Development Specialist with a demonstrated history of working in educational, public, and private industries. I am skilled in Instructional Design, Adult Learning Technology, Strategic Vision and Foresight, People and Program Management, and Teamwork and Conflict Resolution. I strongly value transparency, vulnerability, kindness, equity, diversity, and respect, and incorporate these values into my work.

My extensive experience in designing, developing, and delivering synchronous and asynchronous learning solutions, along with my ability to create innovative, non-traditional training solutions utilizing a variety of delivery methods, including virtual classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops, make me an asset to any team. I have a proven track record of managing cross-functional teams in HR and other divisions, enabling me to comprehensively assess program alignment with employee engagement and retention, identify gaps in learning and performance, and determine effective solutions to bridge those gaps.

In addition, I am completing my degree in Master of Science in Human Resource Management focused on Organizational Learning and Performance. This strong education background, combined with my practical experience, enables me to approach my work with a deep understanding of the principles and best practices of the field.

Overview

20

Years of curriculum development

10

Years of adult education

15

Years of training design and management

14

Years of people, program and project management

Skills

  • Departmental Collaboration
  • Leadership Training
  • Change Management
  • Cross-Organizational Collaboration
  • Strategic Planning
  • Talent Management
  • Project Management
  • Performance Measurement
  • Multimedia Development
  • Employee Performance Reviews
  • Company Policy Compliance
  • Instructional Design
  • Learning Management Systems
  • Coaching, Development

Work History

Colorado Community College System

Training and Development Specialist
11.2021 - Current

Job overview

  • Training and Development: Designed, developed, and delivered system-wide learning programs using various delivery modes, such as classroom training, on-the-job training, meetings, conferences, and workshops.
  • Curriculum Development: Created learning solutions on various topics, including coaching, emotional intelligence, succession planning, labor unions, project management, leadership, equity in hiring, supervision, people management, stress, and self-care management,
  • Program Evaluation: Assessed program alignment with employee engagement and retention, providing ongoing evaluation and consulting with managers to identify gaps in learning and performance among their teams. Developed testing and evaluation procedures to measure learning, engagement, and quality, and ensured that training programs align with organizational goals.
  • Needs Assessment and Analysis: Conducted needs assessments and analyzed data to design effective training solutions in areas such as change management, strategic planning, performance management, leadership development, team building, conflict resolution, succession planning, talent management, cultural awareness, and sensitivity.
  • Learning Management System (LMS) for Compliance Training: Managed and administered multiple LMS platforms to deliver compliance training programs to employees. Implemented various learning modalities, including online courses, webinars, and virtual instructor-led training (VILT), to enhance employee engagement and learning retention. Utilized LMS to track employee progress and generate reports on completion rates, ensuring compliance with organizational policies and regulatory requirements. Provided technical support and troubleshooting for LMS-related issues to ensure seamless learning experience for employees.
  • Curriculum Development Tools: Utilized variety of tools to create engaging and effective training programs. These tools included Camtasia, Articulate360, Doodly, Canva, Formstack, SurveyMonkey, Microsoft 365, SharePoint, Desire2Learn, and Google Suites.
  • Please go here to learn more about current training program built from ground up: https://internal.cccs.edu/human-resources/professional-development/

Denver Public Schools

Family Empowerment and Academic Coordinator
12.2019 - 11.2021

Job overview

  • Training and Development: Hosted and facilitated over 50 trainings yearly for educators and school staff on equitable family engagement, managed and provided continuous learning and development for educators, and onboarded new educators to programs.
  • Learning Management Systems (LMS) Administration: Managed multiple LMS platforms while also creating and supporting asynchronous learning. Program Evaluation: Evaluated effectiveness of learning and development programs, provided direction for content, delivery and facilitation, and suggested methods to improve area operations, efficiency and service to educators and school liaisons.
  • Community Engagement: Worked with school-based staff to ensure success of community engagement priorities during pandemic for large program of 4,000+ employees.
  • Organizational Development: Implemented strategies to improve operations, efficiency, and service to educators and school liaisons. Communication: Communicated effectively with educators, school staff, and school-based staff to ensure success of community engagement priorities during pandemic for large program of 4,000+ employees.
  • Team Management: Collaborated with other team members and provided support and guidance for school-based staff.

VIPKID

English Language Teacher
02.2016 - 10.2019

Job overview

  • Lesson implementation: Delivered over 7,000 one-on-one, fully immersive English language lessons, aligned with Common Core State Standard. Enhanced learning through use of TPR (total physical response), props and educational tools.
  • Coaching and Feedback: Provided timely and thorough parental feedback following each lesson.
  • Assessment: Assessed prospective students via trial lessons and current students through formal assessments.
  • Teamed with other faculty members and parents to outline IEPs for gifted, talented and special education students, addressing diverse teaching approaches for special learning requirements

Pueblo Police Department

Volunteer Program Manager
06.2018 - 05.2019

Job overview

  • Volunteer Management: Recruited, oversaw, directed, and coordinated volunteer operations and activities. Trained, monitored, and evaluated volunteers, ensuring adherence to City regulations.
  • Event Planning and Coordination: Planned and coordinated community events and fundraisers.
  • Communication: Promoted volunteer opportunities and highlighted volunteer accomplishments through newsletters, social media, and website.
  • Budget Management: Managed volunteer funds and oversaw program budget.
  • Administrative Tasks: Updated and completed annual insurance audit and paperwork.
  • People Management: Managed and developed dozens of volunteers,
  • Fundraising: Led fundraising efforts for multiple community events and projects, utilizing effective strategies to engage stakeholders and donors. Developed and maintained positive relationships with donors and sponsors, ensuring long-term support for organization's mission. Exceeded fundraising goals by 50%

Denver Rescue Mission

Program Manager and Chaplain
02.2014 - 06.2017

Job overview

  • Communication: Effectively communicated with community resources, educators, and school staff to ensure success of training and development priorities for program serving homeless and low-income adults.
  • Team Management: Supervised and provided support and guidance to co-workers and staff to maintain programmatic consistency in delivering case management services for participants.
  • Recruitment and Placement: Administered and placed long-term volunteers and managed interns and fellows from initial contact to program placement.
  • Problem Solving: Resolved complex problems related to programming, relationships, and data collection to ensure program success.
  • Innovation and Streamlining: Recommended innovative approaches and streamlining strategies to improve program outcomes.
  • Collaboration: Worked closely with community resources to support participants and maximize program success.
  • Training and Development: Created and led training sessions on finances and religion to develop skills and improve program outcomes.
  • Counseling and Mediation: Applied counseling, de-escalation, and mediation techniques to support participants emotionally, academically, and spiritually.
  • Program Oversight: Oversaw tracking tools and ensured compliance with program requirements. Improved success rate by 75% in one year.

Cross Purpose

Program Director
06.2013 - 12.2013

Job overview

  • Oversight and Program Development: Oversaw leadership development program and youth program in urban environment, leading to improved outcomes and success for program participants. Supervised leadership fellows and interns, ensuring proper training and development. Created structure for internships and mentoring programs, fostering growth and development for participants.
  • Relationship Building and Volunteer Coordination: Built strong relationships with non-profit organizations, resulting in successful collaborations and increased program resources. Created structure for volunteer system, leading to increase in program volunteers and community engagement.
  • Administrative Duties: Managed administrative tasks, including managing calendars, phone calls, and emails for programs, ensuring smooth program operations and timely responses to inquiries.

International Schools Of China

Program Director and Teacher
07.2009 - 07.2013

Job overview

  • Communication: Effectively communicated with program participants, educators, and school staff to ensure successful implementation of training and development initiatives, resulting in improved leadership skills and program outcomes.
  • Team Management: Collaborated with team members and provided support and guidance for school-based staff, ensuring consistent delivery of high-quality training and development programs.
  • Leadership Development: Designed and directed tiered leadership program, resulting in development of strong leadership skills and increased program effectiveness.
  • Event Planning: Organized and directed yearly international conference with participants from all over Asia in attendance, as well as planned and led 2-3 international trips each year, resulting in increased program exposure and international collaboration. Raised attendance of conferences by 300% in four years.
  • Budget Management: Managed large budget for training and development programs, ensuring that resources were allocated effectively and efficiently
  • Recruitment: Successfully recruited schools, teachers, and students for program, resulting in increased participation and program success.
  • Instruction: Taught Social Studies classes, incorporating public speaking, international relations, and focus on social justice, resulting in improved student outcomes and increased program effectiveness.

Hollywood School

Educator
08.2003 - 05.2009

Job overview

  • Curriculum Development: Wrote lesson plans and created multiple curricula for English, Social Studies, Drama, and Yearbook.
  • Event Coordination: Organized special events to enhance student engagement and participation.
  • Teaching: Taught elementary and high school English and Social Studies, coached sports teams, and directed Yearbook and Drama programs.

Education

CSU- Global
Colorado

Master of Science from Human Resources Management
03.2024

Baptist Bible College And Graduate School of Theology
Springfield, MO

Bachelor of Science from Elementary Education
05.2003

Certification

  • Master of Human Resource Management, Organizational Learning & Performance Specialization- CSU Global (2021-2024)
  • Three-Year substitute license for Denver Public Schools (2020)
  • Direct Service Provider Certificate (2017)
  • Motivational Interviewing (14CEUs) (2017)
  • Trauma Informed Care (12 CEUs) (2016)
  • Anxiety, Phobias, and Panic Disorders (3 CEUs) (2016)
  • Clinical Pastoral Education Units (CSCPF) (CPSP) (2016)
  • B.S. Elementary Education and Religion- Baptist Bible College (May 2003)
Availability
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Jennifer Parker