Jency Rodriguez
Morris Plains
Summary
Dynamic Restaurant Manager with a proven track record at 54 Main Bar & Grill, excelling in team management and customer engagement. Successfully implemented marketing strategies that boosted brand visibility and enhanced customer satisfaction. Skilled in inventory management and financial reporting, fostering a high-performing team dedicated to exceptional service.
Overview
18
18
years of professional experience
Work History
Restaurant Manager
54 Main Bar & Grill
Madison
02.2014 - 01.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised, staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory, and ordered appropriate supplies.
- Promoted a positive atmosphere and went above and beyond to guarantee that each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll, timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Bartender & Bar Manager
54 Main Bar & Grill
Madison
02.2014 - 02.2022
- Mixed cocktails using various spirits, fresh ingredients, and garnishes.
- Provided exceptional customer service in a fast-paced bar environment.
- Managed bar inventory, ensuring stock levels met customer demand.
- Trained new bartenders on drink recipes and service standards.
- Maintained cleanliness of bar area and equipment throughout shifts.
- Collaborated with kitchen staff to coordinate food and drink orders.
- Resolved customer complaints promptly to ensure guest satisfaction.
- Created innovative drink specials to enhance the beverage menu experience.
- Performed opening and closing duties including restocking supplies.
Home Improvement
Private Employers
05.2016 - 12.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Food Runner
Main st Caffe
Madison
06.2009 - 02.2014
- Delivered food orders promptly to tables, ensuring customer satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate meal preparations.
- Maintained cleanliness of dining areas and promptly cleared used dishes.
- Assisted servers by restocking supplies and preparing food items for service.
- Communicated effectively with guests regarding menu items and daily specials.
Sandwich Maker
Cj's Deli
05.2007 - 05.2009
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Greeted guests, promoted specials, and took orders.
- Reduced food waste with careful ingredient measurement and proper storage techniques.
Education
High School Diploma -
Madison High School
Madison, NJ06-2009
Skills
- Team management
- Staff recruitment
- Inventory management
- Financial reporting
- Marketing strategy
- Customer relationship management
- Payroll administration
- Performance evaluation
- Problem solving
- Team building
- Menu pricing
- Multitasking
- Catering coordination
- Wine history
- Proven sales record
- Staff management
- Customer engagement
- Inventory control and record keeping
- Point of sale (POS) system operation
Personal Information
Languages
English & Spanish
References
References available upon request.
Timeline
Home Improvement
Private Employers
05.2016 - 12.2017
Restaurant Manager
54 Main Bar & Grill
02.2014 - 01.2025
Bartender & Bar Manager
54 Main Bar & Grill
02.2014 - 02.2022
Food Runner
Main st Caffe
06.2009 - 02.2014
Sandwich Maker
Cj's Deli
05.2007 - 05.2009
High School Diploma -
Madison High School
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