To obtain a position where I can utilize my skills, to further promote the company’s brand name and enhance the company’s quality and employee satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrator
JWMogul Logistix Inc
01.2023 - Current
Manage company finances with online QuickBooks
Process Payroll
Maintain and update accounting records, payroll, & general ledger
Purchase supplies and equipment
Paid invoices
Established new revenue streams by identifying market opportunities and launching innovative products or services.
Prepare monthly accounting summaries and reports
Conduct interviews, and hire new employees.
Drove profitability with thorough financial analysis and strategic decisionmaking.
HR Assistant
Dimensions Youth Services
01.2021 - 01.2023
Assist in the collecting of employee information and data
Assist with record maintenance
Organizing employee meetings based on assignments
Processing paperwork
Responded to inquiries by answering telephone calls, in-person questions and emails.
Completing Insurance Prior-Authorizations for company.
QMHP
Dimensions Youth Services
02.2017 - 12.2019
Mental Health Skill building
Role Playing & Modeling
Problem solving & Critical thinking
Intensive in Home Training.
Worked flexible hours, across night, weekend , and holiday shifts
Proven ability to develop and implement creative solutions to complex problems.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Customer Care Assistant
Xerox
07.2016 - 01.2017
Responding to telephone inquiries and complaints using standard scripts and procedures
Gathering information, research/resolve inquiries and log customer calls
Communicating appropriate options for resolutions in a timely manner
Informing customers about services available and assesses customer needs.
Assistant Manager
Love Culture
06.2014 - 07.2016
Hiring, training & developing new policies
Implementing Store & Workplace Policies
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Scheduling
Resolving Customer & employee issues
Maintained a clean, safe, and organized store environment to enhance the customer experience.