Jendayi Womack
Albany,NY
Summary
Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
Albany Parking Authority
06.2023 - Current
- Manage content channels, boosting engagement and visibility with strategic insights.
- Analyze trends, enhancing campaigns and driving significant brand growth.
- Engage with social users, ensuring effective communication and community connection.
- Advise on strategies, achieving measurable success in marketing initiatives.
- Foster community ties through events, adapting strategies to emerging trends.
- Pioneer innovative marketing solutions, leveraging industry insights to elevate brand presence and drive substantial growth in customer base.
- Craft compelling content across diverse platforms, ensuring timely responses to inquiries and meticulous execution of marketing strategies.
Founder and CEO
She Believed She Could LLC
12.2023 - Current
- Lead company vision, empowering women through innovative stationery products.
- Developed a comprehensive product line, enhancing customer engagement.
- Designed and launched a website using Canva and GoDaddy, boosting online presence and showcasing entrepreneurial spirit and technical adaptability in e-commerce.
- Implemented creative strategies for personal growth tools, fostering self-discovery.
- Established a brand identity, driving significant market recognition.
- Designed and launched custom website
- Developed diverse product range including to-do lists, Notion templates, and first- apartment journals, addressing specific customer needs and market gaps.
- Championed personal growth through carefully curated stationery products, fostering a community of empowered, self-aware women.
Content Creator
Tiktok, Instagram
01.2020 - Current
- Developed and produced short-form videos, static posts, and carousel posts, focusing on engaging content for the home decor and lifestyle niche.
- Grew a combined audience of over 20,000 followers across platforms through strategic content creation and audience engagement.
- Collaborated with major brands such as Ravensburger, Amazon, Viktor and Rolf, and Target, producing sponsored content that aligned with brand guidelines and resonated with audiences.
- Utilized Canva, CapCut, and Lightroom to design visually appealing posts and videos, optimizing for aesthetic consistency, particularly around themes like pink home decor and the character Stitch from Lilo & Stitch.
- Increased engagement rates by consistently posting relevant and on-brand content, leveraging platform algorithms to boost visibility.Partnered with diverse brands like Target and Amazon, crafting tailored content. Actively contributed to influencer groups through Her Campus Media.
- Meticulously produced content for luxury brands including Viktor and Rolf, and Maison Margiela Fragrances, ensuring brand alignment and quality.
Customer Experience Coordinator
Marshalls
10.2020 - Current
- Led front-end operations, enhancing customer satisfaction through effective problem resolution.
- Trained cashiers, optimizing efficiency and fostering a collaborative team environment.
- Developed break schedules, ensuring seamless operations and employee satisfaction.
- Pioneered customer-centric strategies, enhancing service quality. Implemented creative conflict resolution techniques and streamlined employee training processes.
- Fostered team synergy, improving customer satisfaction. Mediated conflicts effectively and mentored new hires in cashier responsibilities and time management.
- Analyzed customer interactions to refine service protocols. Developed data-driven solutions for employee-customer conflicts and optimized staff scheduling.
Cash Office and Retail Sales Associate
Marshalls
08.2017 - Current
- Cross-train staff across store departments, enhancing operational flexibility.
- Process and prepare merchandise efficiently for sales floor presentation.
- Manage cash transactions and deposits, ensuring accurate financial records.
- Promote credit card programs, contributing to increased customer loyalty.
- Managed cash operations and processed high-volume transactions, ensuring accuracy and efficiency in a fast-paced retail environment.
- Maintained meticulous financial records and executed secure cash deposits, upholding company standards for fiscal responsibility.
- Championed loyalty programs, driving customer engagement and retention through personalized service and product knowledge.
Member Relations Intern
Statusphere
01.2023 - 05.2023
- Recruited creators aligning with client targets, enhancing campaign reach and engagement.
- Collected and analyzed metrics to demonstrate campaign success and effectiveness.
- Drafted clear, engaging communications for members, enhancing platform interaction.
- Supported content review and publication, ensuring timely and accurate campaign delivery.
- Contributed innovative ideas to improve member experience and team collaboration.
- Developed engaging copy for platform communications, driving member engagement and fostering a vibrant creator community.
- Meticulously reviewed and published content for client campaigns, ensuring quality control and timely delivery of creator submissions.
- Contributed insights in team meetings, proposing innovative solutions to enhance member experience and streamline operational processes.
- Streamlined campaign metrics gathering, providing comprehensive success reports that informed strategic decision-making and client satisfaction.
Education
Bachelor of Science - Business Administration, Marketing, Entrepreneurship, Informatics, Communications
University at Albany, SUNY
Albany, NY05.2023
Skills
- Content Creation
- Time Management
- Customer Service
- Leadership
- Organization
- Communication - Oral, written, and verbal
- Canva
- Microsoft Suite
- Google Suite
- Notion
- Entrepreneurial and Innovative
- Start-Up Operations
- Team Leadership
Certification
Certified Content Creator
Timeline
Founder and CEO
She Believed She Could LLC
12.2023 - Current
Marketing Coordinator
Albany Parking Authority
06.2023 - Current
Member Relations Intern
Statusphere
01.2023 - 05.2023
Customer Experience Coordinator
Marshalls
10.2020 - Current
Content Creator
Tiktok, Instagram
01.2020 - Current
Cash Office and Retail Sales Associate
Marshalls
08.2017 - Current
Bachelor of Science - Business Administration, Marketing, Entrepreneurship, Informatics, Communications
University at Albany, SUNY
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