Jendry Anariba
Charlotte
Summary
Experienced in providing exceptional customer service, consistently checking in with customers to address their additional needs and requests. With an upbeat attitude and meticulous attention to detail, effectively handling guest requirements. Thriving in a fast-paced environment, successfully managing multiple priorities and quickly adapting to new procedures. Promptly addressing any issues that arise, efficiently relaying complaints directly to management. Maintaining clear communication with back-of-house staff to ensure a seamless workflow and minimize errors. Always delivering genuine hospitality by warmly greeting customers upon their arrival. Diligently restocking stations and completing tasks in a timely manner.
Overview
1
1
year of professional experience
Work History
Waitress
Claudia's Truck
05.2022 - 11.2022
- Ensured a pleasant arrival by greeting guests and accompanying them to tables.
- Delivered exceptional guest experiences through engaging and approachable communication.
- Contributed positively to the team atmosphere in order to promote an enjoyable work environment
- Maintained cleanliness and organization in server areas to enhance operational efficiency.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Provided answers to questions from customers while accurately recording their order details.
- Coordinated order processing and relayed to kitchen staff for efficient preparation.
- Managed high-pressure situations effectively, maintaining top-tier service standards.
- Demonstrated ability to juggle several table assignments and orders efficiently.
- Kept dining area spotless for guests.
Education
High School -
Julius L. Chambers High School
Charlotte, NC01.2023
Skills
- Microsoft Office
- Microsoft Excel
- Typing (40 WPW)
- Communication skills
- Organization
- Time Management
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Waitress
Claudia's Truck
05.2022 - 11.2022
High School -
Julius L. Chambers High School
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