Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Field Sales Manager
Swire Coca-Cola
Moses Lake, WA
08.2021 - Current
Enhanced business relationships by orchestrating sales team activities, devising effective strategies, and providing excellent customer service to exceed regional sales targets.
Visited prospective customers on site to support sales representatives in securing lucrative business opportunities.
Finalized sales contracts with high-value customers.
Evaluated regional performance and generated revenue expansion strategies in collaboration with senior executives.
Drove improvements in customer satisfaction ratings by coaching the Account Manager on product specifications, sales incentives, and effective selling techniques.
Achieved exceptional results by successfully building, directing, and inspiring a top-level sales team.
Analyzed customer purchase patterns, market dynamics, and competitor activities in order to adapt strategies and meet sales objectives.
Created comprehensive weekly, monthly, quarterly reports highlighting key metrics such as revenue growth, margin performance, ROI tracking.
Developed and implemented sales strategies for new and existing accounts.
Account Executive
RJ Reynolds Tobacco
Chicago, IL
08.2019 - 09.2021
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Expanded customer base by actively seeking new leads through various methods such as networking, cold calling, canvassing, and referrals.
Qualified leads, built relationships and executed strategic sales to drive new business development.
Strengthened customer relationships by using a proactive and collaborative approach to manage their needs.
Managed entire sales process, from initial contact to securing loyal customer base.
Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
Maintained a current knowledge of changing industry and product standards and trends in relation to accounts.
Identified customer needs and achieved service levels that met and exceeded expectations.
Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
Negotiated contracts with clients to ensure profitable outcomes for the company.
Account Executive
Apex Systems
Chicago, IL
09.2017 - 08.2019
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Utilized various methods such as networking, cold calling, canvassing and referrals to cultivate prospective clients.
Led new business growth by qualifying leads, establishing relationships, and implementing strategic sales initiatives.
Enhanced customer satisfaction through a proactive and collaborative approach in addressing their needs.
Presented key decision-makers with new and updated account strategies.
Maximized revenue by servicing accounts and proposing new products and services to established customers.
Implemented strategic questioning approaches to gain insight into the needs and requirements of potential clients.
Marketed and sold solutions and services to stakeholders across multiple levels of organization.
Negotiated salaries and other employment terms with successful applicants.
Conducted in-depth interviews with top candidates to assess skills and fit.
Developed job descriptions and postings to attract qualified applicants.
Ensured compliance with federal, state, and local employment laws and regulations.
Maintained Applicant Tracking System records of all applicants.
Participated in industry networking events to build talent pipeline.
Sourced and screened potential candidates for open positions.
Provided ongoing support throughout the entire recruitment life cycle processes.
Organized recruitment activities such as career fairs, campus visits.
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Collaborated with hiring managers to understand position requirements.
Business Development Representative
Canon Solutions America
Schaumburg , IL
03.2017 - 09.2017
Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Developed business pipeline using cold and warm techniques.
Expanded business through effective network development, identifying new and prospective clients.
Brought in new accounts through successful networking strategies and promotional approaches.
Senior Account Manager
Telecom Brokerage Inc.
Chicago, IL
02.2015 - 03.2017
Acquired in-depth knowledge about customer operations and their connection to company goals.
Cultivated productive relationships with business representatives, consulting closely to identify needs and aligning with suitable solutions.
Contributed to annual revenue goals by selling new services and developing new accounts.
Delivered comprehensive assistance to key accounts across various sales, technical, and business aspects.
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Worked with customers to develop strategic business and account plans.
Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
Identified areas for improvement within existing processes by analyzing operational data.
Managed key account relationships, ensuring customer loyalty and retention.
Gathered feedback from clients regarding product quality and overall satisfaction levels.
Participated in weekly team meetings with other senior account managers to discuss best practices.
Education
Bachelor of Arts - Accounting And Business Management
Roosevelt University
Chicago IL
High School Diploma -
St. Joseph High School
Westchester, IL
Skills
Forecasting and Reporting
Customer Base Development
Interdepartmental Collaboration
Process Improvement
Sales Program Coordination
Territory Growth
Sales Statistics Analysis
Customer Trend Analysis
Regional Sales and Support
Recruiting
Timeline
Field Sales Manager
Swire Coca-Cola
08.2021 - Current
Account Executive
RJ Reynolds Tobacco
08.2019 - 09.2021
Account Executive
Apex Systems
09.2017 - 08.2019
Business Development Representative
Canon Solutions America
03.2017 - 09.2017
Senior Account Manager
Telecom Brokerage Inc.
02.2015 - 03.2017
Bachelor of Arts - Accounting And Business Management