Jenea Walker
West Columbia,SC
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
33
33
years of professional experience
Work History
SECURITY OFFICER
10.2021 - 03.2024
- Answered inbound calls on inquiries from prospective customers
- Outbound calls for follow up and feedback
- Assisted customers effectively by solving customer medical disputes
- Provided customers additional information or explains services
- Discussed medical status pertaining to their doctor notes and product recommendations and products offered and ensured customer satisfaction
- Ensure the property is observed along with secure at all times
- Along with the inside of the facility, mange the safety of the employees.
MACHINE OPERATOR
INTERTAPE POLYMER GROUP
02.2019 - 08.2022
- Troubleshoot Machines, utilize tools to aid in the Manufacturing process
- Operate assigned machines in a safe and efficient manner.
WAREHOUSE SUPERVISOR
C MARTIN
06.2019 - 10.2021
- Scoped, Planned and Prioritized multiple projects
- Identified and filled resource needs for my warehouse
- Related and communicated with vendors and suppliers and assisted them in incoming or outgoing actions.
CSR
MAXIMUS
04.2010 - 06.2019
- Answered calls Inbound/outbound
- Trained New Employees
- Reviewed customer accounts and transactions while resolving issues
- Communication with customers in-person, through email and/or over the phone.
Quality Control Tech & Shipping/Receiving Clerk
Caterpillar
01.1991 - 04.2010
- Inspected products to ensure that they meet quality standards
- Disassembled product parts to inspect them individually
- Troubleshooting of Machines, loaded and Unloaded Maintained inventory by Identifying, Scanning, Labeling and placing loading materials on the machines
- And supplies in stock
- Recorded the location of the inventory
- Located materials and supplies by pulling and verifying materials and supplies listed on production orders
- Maintained in-process inventory at work centers, by delivering and opening materials and supplies
- Documented materials and supplies disposition by recording units delivered, and the location of units
- Developed and maintained inspection reports
- Ensured compliance with Company standards and Specifications with respect of State and Federal laws
- Maintained calibration of quality control equipment
- Made sure the employees adhered to safety guidelines and followed Proper GMP standards.
Education
High School Diploma -
Eau Claire High School
Columbia, SC01.1990
Timeline
SECURITY OFFICER
10.2021 - 03.2024
WAREHOUSE SUPERVISOR
C MARTIN
06.2019 - 10.2021
MACHINE OPERATOR
INTERTAPE POLYMER GROUP
02.2019 - 08.2022
CSR
MAXIMUS
04.2010 - 06.2019
Quality Control Tech & Shipping/Receiving Clerk
Caterpillar
01.1991 - 04.2010
High School Diploma -
Eau Claire High School