Jeneba Mansaray
Praise International Worship Church
Alexandria,VA
1
Certification
22
years of professional experience
Results-driven individual with extensive experience in customer service and healthcare administration. Known for exceptional time management and critical thinking skills, contributing to improved operational efficiency and superior client satisfaction.
Work History
Department Treasury
1 Year 5 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
PRN Unit Secretary /Healthcare Customer Service Representative
14 Years 10 Months- Managed patient scheduling and coordinated appointments efficiently.
- Maintained accurate medical records and ensured compliance with hospital protocols.
- Assisted healthcare professionals with administrative tasks to enhance workflow.
- Communicated effectively with patients, families, and staff to address inquiries.
- Oversaw inventory management for office supplies and medical forms, ensuring availability.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced office productivity by handling high volume of callers per day.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Fashion Consultant/ Sale Leader
5 Years 10 Months- Led team initiatives aimed at improving operational efficiency within the store environment.
- Developed lasting relationships with clients, leading to increased repeat business and loyalty.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain client satisfaction.
- Contributed expert advice for the development of marketing materials targeting potential customers in need of styling services.
- Participated in team meetings and staff training sessions.
- Developed operational workflows to enhance customer service quality.
- Led team in achieving sales targets through effective training and motivation strategies.
Education
High School Diploma
Skills
Financial reporting
Software proficiency
Problem-solving
Critical thinking
Decision-making
Attention to detail
Time management
Dependability
Customer service
Teamwork and collaboration
Verbal communication
Positive demeanor
Certification
- Career Readiness Certificate, Commonwealth of Virginia - June 1, 2009
Timeline
Department Treasury
Praise International Worship Church
03.2025 - CurrentRead More
PRN Unit Secretary /Healthcare Customer Service Representative
Inova Mount Vernon Hospital
02.2010 - 12.2024Read More
Fashion Consultant/ Sale Leader
Dress Barn
01.2005 - 11.2010Read More
TC Willams High School
High School Diploma
Read More