Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Certification
Work Availability
Timeline
Hi, I’m

JENEE GREVIOUS

Las Vegas,NV
JENEE GREVIOUS

Summary

Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers. Friendly [Job Title] experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Overview

18
years of professional experience
1
Certification

Work History

SKIN CABARET
Scottsdale, AZ

VIP Bartender
09.2012 - 01.2014

Job overview

  • Greeted guests and patrons upon arrival, ensuring a high-level of customer service.
  • Ensured the bar was stocked with all necessary items to create drinks for customers.
  • Maintained cleanliness and organization of bar area.
  • Provided cocktail suggestions and recipes to guests based on their preferences.
  • Prepared beverages in accordance with established standards of quality and quantity.
  • Checked identification of guests to ensure they were of legal drinking age.
  • Monitored guest consumption levels to ensure compliance with local regulations.
  • Managed cash register transactions accurately while providing change as needed.
  • Kept up-to-date on current drink menu options, pricing, and promotions.
  • Developed relationships with regular customers by learning their names and favorite drinks.
  • Promoted special events at the bar through word-of-mouth advertising or social media postings.
  • Resolved customer complaints in a professional manner while adhering to company policies.
  • Performed opening and closing duties such as setting up the bar area or cleaning surfaces after each shift.
  • Attended team meetings or training sessions related to new products or services offered.
  • Collaborated closely with other bartenders and servers throughout shifts to provide exceptional service.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Greeted frequent visitors by name and explained new promotions.

Alley Cat Lounge
COCONUT GROVE , FL

Bartender
06.1996 - 03.1999

Job overview

  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay updated on new products or trends.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Poured wine, beer and cocktails for patrons.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Completed regular bar inventories and daily requisition sheets.
  • Collected and organized daily till totals and tips.
  • Balanced daily registers and generated sales reports for management.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
  • Greeted frequent visitors by name and explained new promotions.

Education

ABC SCHOOL OF BARTENDING
Las Vegas, NV

CERTIFICATION from Bartending
08.2033

SCIENCE ROOM SOUND PRODUCTION
North Miami Beach, FL

Associate of Arts from MUSIC PRODUCTION
03.1999

Skills

  • Food and Beverage Service
  • Quality Assurance
  • Drawer Balancing
  • Cleaning and Sanitizing
  • Creative Mixology
  • New Cocktail Creation
  • Anticipating Guest Needs
  • Responsible Serving
  • Proficient in Mixology
  • Maintaining Glassware Stock
  • Monitoring Alcohol Consumption
  • Private Events and Catering
  • Calm and Composed
  • Outstanding Customer Service
  • TIPS Certified
  • Point of Sale Systems
  • Cocktail Service
  • Telephone Etiquette
  • Basic Math
  • Collaboration and Teamwork
  • Stamina and Endurance
  • Interpersonal Communication
  • Food Sales and Promotion
  • ServSafe Certified
  • Opening and Closing Procedures
  • Professional Service Standards
  • Teamwork and Professionalism
  • Fast Learner
  • Team Management
  • Safe Alcohol Service
  • Multitasking and Prioritization
  • Hospitality and Guest Service
  • Ability to Lift 30 Pounds
  • Good Conversationalist
  • Issue Resolution
  • Age Identification and Compliance
  • Liquor Law Compliance
  • Engaging Customers
  • Customer Service
  • Cash Handling and Management
  • Relationship Building
  • Safe Serving Knowledge
  • Wine Knowledge
  • Mixology Techniques
  • Friendly and Outgoing
  • Classic cocktails
  • Liquor, beer and wine knowledge
  • Responsible alcohol service
  • [Type] Software Proficiency
  • Self-Motivated
  • Flexible and Adaptable
  • First Aid/CPR
  • Attention to Detail
  • MS Office
  • Active Listening

Languages

English
Professional
French
Professional

Accomplishments

  • Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%.
  • Promoted to [Job Title] due to [Action] and [Action] that achieved [Result].
  • Exceeded sales goals by average of [Number]% in [Year].
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
  • Realized [Result] in ongoing effort to boost revenue while reducing costs.
  • Drove [Number]% improvement in [Timeframe] profits through aggressive [Action].
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from [Job Title] to [Job Title], in less than 12-months.

Affiliations

  • Member, Small Business Association (2008 - present)

Certification

  • [Area of certification], [ABC BARTENDING] - [2023]
  • Certified [MUSIC PRODUCER [INDEPENDIENTE MUSIC PUBLISHING LLC LTD[1999]
  • WRITER License - [2000
Availability
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Timeline

VIP Bartender

SKIN CABARET
09.2012 - 01.2014

Bartender

Alley Cat Lounge
06.1996 - 03.1999

ABC SCHOOL OF BARTENDING

CERTIFICATION from Bartending

SCIENCE ROOM SOUND PRODUCTION

Associate of Arts from MUSIC PRODUCTION

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JENEE GREVIOUS