Jenee Horan
Centennial,CO
Summary
A result-driven and business-savvy professional with robust experience acquired over 20 years in delivering optimal results in high-growth environments. Skilled in conflict resolution, multitasking, myriad of office management, facility management and administrative tasks, staff management, building maintenance, complex calendar/schedule/meeting management, conflict resolution, compiling reports/presentations, and offering exemplary operations. Exceptional communication skills help foster long-term collaborations within the organization and other stakeholders. Excels in maintaining high work standards through the practical ability to analyze and identify administrative challenges and present sustainable solutions. Respected for supporting the leadership in implementing an ethical culture in the organization; revered as a self-starter and achievement-oriented professional. Committed Facilities Operations Manager with over [Number] years' experience in upholding energy objectives, overseeing building system operations and leading high-performance teams. Knowledgeable about mechanical, HVAC, security and other building systems and upkeep requirements. Skilled in building long-lasting relationships and team consensus to promote organizational advancements.
Overview
21
21
years of professional experience
Work History
Office/Facilities Manager/HR
St. Catherine Greek Orthodox Church
Greenwood Village , CO
2021.10 - Current
- Day to day running of the office
- Oversees Staff: Payroll, Performance Reviews, PTO approval, EOY raises, office closures, hiring, onboarding
- Responsible for all aspects of facilities operations, maintenance, and repair
- Including rental contracting and event planning execution, maintenance contracts and repairs, parish events, permanent tenants, office supplies purchasing
- Work quickly and efficiently in all emergency situations
- Supervise and direct facilities assistant in all aspects and areas of duties
- Supervise and direct accounting personnel
- Approval of all payables, processing credit cards receipts and approvals
- Stewardship giving statements, treasurer reports
- Using the approved Working directly with the board to implement all guidelines and regulations to effectively run the church as directed by these regulations
- Prepare for all meetings, elections
- Safety Committee lead responsible for safety throughout the church facility and all events
- Including scheduling of off duty officers
- Correspondence through bulletin, parish mailings and through Gmail as well as church software program
- File storage and maintenance through google drive
- MS Word, Excel, PowerPoint, Publisher
- Canva, graphic design program
- Church website administrator.
Administrative Assistant / Marketing Assistant
EMC Insurance Companies
Greenwood Village , CO
2003.09 - 2021.10
- Created a culture of high expectations by offering the utmost level of professionalism and leading by example
- Steered efforts to streamline administrative processes to support the management and cross-functional teams in delivering a consistent customer experience that differentiates the brand in the industry
- Responsible for collecting unpaid premiums by working with collection companies and collection attorneys as well as submitting documents to bankruptcy courts
- Processing Agency/Company Contracting, managing Insurance Licensing for agents/agencies across states and delivering timely Branch Quarterly Reports to the Manager
- Leverage extensive industry expertise to serve as a seasoned agency/agent’s systems liaison
- Consistently demonstrated the ability to handle operational and strategic levels of multiple responsibilities in crisis and pressure while operating under rigorous deadlines
- Utilize analytical prowess to manage the branch’s accounts payable (AP) processes and AR payment posting to insured accounts or agency statement accounts as well as payment of all branch operation invoices
- Contribute to revenue growth and business development by creating data-driven PowerPoint presentations
- Skillfully manages all internal and external communications/correspondences; utilize MS Excel to track and record data, executing computations, writing, and formulating column text and titles
- Demonstrate excellence in creating and evolving quality practices and tactical plans to maximize efficiency, improving diverse administrative processes through diligent testing and analytical problem-solving
- Demonstrated the ability to steer change while cultivating positive team and organizational morale
- In-depth knowledge of MS Outlook Calendaring to schedule and arrange strategic meetings, travel, and events
- Ensure uninterrupted business processes even in the backdrop of the pandemic through Zoom Meeting scheduling
- Established a reputation for approaching issues creatively and always acting with urgency and professionalism
- Review incoming correspondences, resolve customer service inquiries, and support special employee projects
- Identify deficiencies/potential growth areas to develop targeted strategies to achieve the desired outcomes
- Proactively involved in the Branch Planning & Wellness Committee, United Way Chair for Branch Campaign
- Respected for high integrity as a purposeful strategist with the dexterity to envision, create, and implement successful outcomes in complex situations
- Serve as a catalyst for revenue growth by implementing concrete, trust-based relationships, inspiring high-quality staff performance in fulfillment of overall corporate objectives
- Engage effectively with multiple stakeholders, winning trust on transparency, fostering confidence at all levels to enhance mutual business focus and achieve shared goals
- Work seamlessly with others to complete a task or achieve a common objective and demonstrate the ability to cooperate in interpersonal and team relationships to maintain mutual trust, honesty, and respect for others.
Education
Metropolitan State University of Denver
Colorado State University-Fort Collins, CO
East High School-Denver, CO
Skills
- Office Management
- Strategic Planning
- Facilities Maintenance/Management
- Communication & Presentations
- Administrative Services
- Operations/Marketing Support
- Process Improvement
- Insurance Licensing Processing
- AP/AR
- Project/Program Support
- Data Confidentiality
- Database Management
- Reports & Documentation
- Inventory Control
- Travel/Itinerary Management
- Calendar/Itinerary Management
- Data Entry
- Problem-Solving
- Customer/Client Relations
- Time & Change Management
- Relationship Building
- Multitasking & Analytical Skills
Affiliations
- Philanthropic Giving Organization-Board Member
- Church Board Member and Executive-1st VP
- United Way Campaign Leaders Council
- Church Choir Director
- Church Fundraising
- Kemp Foundation Fundraising
Timeline
Office/Facilities Manager/HR
St. Catherine Greek Orthodox Church
2021.10 - Current
Administrative Assistant / Marketing Assistant
EMC Insurance Companies
2003.09 - 2021.10
Metropolitan State University of Denver
Colorado State University-Fort Collins, CO
East High School-Denver, CO
Similar Profiles
Jade AustinJade Austin
Secretary at St. George Greek Orthodox ChurchSecretary at St. George Greek Orthodox Church
Christopher ChronisChristopher Chronis
Volunteer at St. Catherines Greek Orthodox ChurchVolunteer at St. Catherines Greek Orthodox Church
Olympia DimitriouOlympia Dimitriou
Volunteer - Admin + Community Aid Initiatives at St Ioannis Greek Orthodox Church ParramattaVolunteer - Admin + Community Aid Initiatives at St Ioannis Greek Orthodox Church Parramatta