Jenee Martinez

Maintains clinic by scheduling appointments and checking in patients while answering calls promptly and professionally, according to company policy. Tracks outbound follow-up calls, prescription requests and educates clients on products, vaccines and correct animal care procedures while providing a genuine customer service atmosphere.

Cleansed accounts by collecting accurate data to provide assistance to the accounting department. Revised all data for precise reporting using pattern and trend identification, problem solving & trouble shooting, critical thinking and logical judgment. Consistent account auditing on a daily basis.

Operated all office functions under no direct supervision. Registered and scheduled students while answering a multi phone line in order to successfully manage client flow. Worked closely with the American Heart Association, learning and following full compliance while issuing instructor provider cards.

Recruited an interviewed candidates into admission for qualified programs based on their interests. Captured a high volume of inbound and outbound leads while conducting interviews and campus tours, covering entrance requirements and academic expectations to potential students.