Jenee McCray

• Processed 300+ renewal reviews monthly, ensuring timely completion
and adherence to company policies.
• Reviewed information and documents for accuracy, meticulously verifying
details to maintain data integrity.
• Created and distributed 300 renewal packets per month, ensuring
comprehensive and error-free documentation.
• Issued and processed an average of 300 invoices monthly, ensuring
accuracy and adherence to billing schedules.
• Played a key role in training new employees, providing comprehensive
guidance and support to facilitate their integration into the team.
• Collaborated with management on financial projects, offering valuable
insights and assistance to achieve project objectives.
• Accurately entered and managed large volumes of data into the
company's database system on a daily basis.
• Organized and maintained physical and electronic filing systems for easy
retrieval and reference.

• Updated client information daily in the company's database, ensuring
accuracy and timely record maintenance.
• Maintained office supplies inventory, restocking as needed to ensure
smooth daily operations.
• Assisted in scheduling appointments and managing calendars for
agents, ensuring optimal time management.
• Handled basic administrative tasks, such as filing documents,
photocopying, and organizing paperwork.
• Answered incoming phone calls in a professional and courteous
manner, providing information and directing calls as necessary.
• Efficiently managed incoming mail, sorting and distributing it to the
appropriate recipients promptly.

• Collaborated with the social work team to coordinate and schedule
appointments for clients, optimizing efficiency and client satisfaction.
• Conducted short intakes with new clients, gathering essential
information to initiate the intake process smoothly.
• Input and compiled all necessary information for supervisor's review,
ensuring accuracy and completeness.

• Assisted in the day-to-day operations of the organization, ensuring smooth
and efficient workflow.
• Processed payroll using ADP, ensuring accurate and timely payment to
employees.
• Reconciled all company bank accounts, ensuring accuracy and identifying any
discrepancies.
• Provided support with legal tasks, including attending court appearances and
assisting in legal documentation preparation.
• Conducted data entry of new accounts, ensuring accurate and up-to-date
records.
• Managed consumer disputes through E-OSCAR and the Better Business
Bureau (BBB), addressing issues promptly and ensuring resolution.
• Distributed incoming mail to the appropriate parties, ensuring timely and
efficient communication.
• Received and processed payments from customers, providing exceptional
service and maintaining accurate financial records.