Jenee Sedano-Meza
Oakland,CA
Summary
I am a hardworking and dependable individual that will always see a task through to completion. My versatility allows me to be a great individual worker as well as a team member as I have 9 years of customer service experience. I have the ability to represent an establishment with a friendly, professional demeanor at all times. I like to be given challenges as it helps me grow as an employee and as a individual.
Overview
8
8
years of professional experience
Work History
Level 2 Technician
HHemp.Co
Hayward, CA
03.2022 - Current
- Responsible for assembling an entire production line.
- Frequently exceeding production quotas in a fast-paced environment.
- Handle project launches and work to solve manufacturing challenges.
- Train new technicians on the proper handling of equipment, and teach them the proper standard operating procedures and protocols of the company.
- Looked through work orders to determine the type and quantity of materials needed.
- Assist in quality control.
- Assist with laboratory set-up.
- Produce and print a unique batch number for tracking purposes.
- Gauge and measure products for transfer, batch building, and inventories.
- Perform appropriate cleaning procedures to ensure a sanitary and organized production space.
- Inventory count on a daily basis.
- Assist my team in terpene infusion.
- Teamwork-oriented.
- Attention to detail.
- Ensuring quality control in packaging and finished goods.
- Collecting data for scaling and production costs.
Door Dasher
DoorDash
Hayward, CA
01.2021 - 11.2021
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Provided friendly customer service while interacting with customers during deliveries.
- Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
- Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
- Followed directions provided by the Dasher app for efficient navigation to delivery destinations.
Manager's Assistant
Margarita's Housekeeping
Oakland, CA
08.2016 - 12.2019
- Work closely with clients to create a vision to develop a new interior design.
- Negotiated time frames and pricing with future clients.
- Filed reports for broken and missing items.
- Inspected and evaluated the physical conditions of the establishment.
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Performed and assisted with cleaning duties when necessary.
- Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Assisted customers with questions, concerns, and special accommodations.
- Trained new cleaners on job procedures, safety protocols, and proper use of cleaning products and equipment.
- Schedule staff shifts according to operational requirements while considering individuals' availability.
Valve Technician
Peninsula Parking
Belmont, CA
02.2019 - 07.2019
- Greeted customers and opened doors for them upon their arrival.
- Assisted customers with their luggage to and from their vehicles.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Managed the flow of traffic around the property by directing cars to available spaces.
- Performed daily vehicle inspections prior to driving or providing service for customers.
- Arranged for prompt parking and retrieving of vehicles, or arriving/departing guests, in a safe and timely manner.
- Observed assigned areas for any safety hazards and unauthorized tampering with parked vehicles.
- Reported any incidents to the Valet Supervisor.
Education
High School Diploma -
East Palo Alto Academy
East Palo Alto, CA06-2016
Skills
- Time Management
- Equipment Maintenance
- Friendly, Positive Attitude
- Adaptability and Flexibility
- Activity Planning
- Customer Service
- Adaptability
- Disability Awareness
- Multitasking Abilities
- Problem-Solving
- Organizational Skills
- Detail oriented
- Safety Procedures
- Facility Operations
- Safety Training
- Policy Enforcement
- Time management abilities
- Communication
- Positive discipline
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Level 2 Technician
HHemp.Co
03.2022 - Current
Door Dasher
DoorDash
01.2021 - 11.2021
Valve Technician
Peninsula Parking
02.2019 - 07.2019
Manager's Assistant
Margarita's Housekeeping
08.2016 - 12.2019
High School Diploma -
East Palo Alto Academy