Jeneen Benton
Newark,DE
Summary
Dedicated Patient Care Technician with experience at Christiana Care Health System, skilled in patient vital signs assessment and emergency preparedness. Proven ability to enhance patient comfort and safety while collaborating with interdisciplinary teams. Recognized for improving patient satisfaction through effective communication and clinical observation. Certified in CPR and phlebotomy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Christiana Care Health System
03.2025 - Current
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored vital signs and documented changes in patient condition accurately.
- Supported daily living activities, promoting patient independence and dignity.
- Collaborated with interdisciplinary teams to enhance patient care plans.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Unit Secretary/Nursing Assistant
Bayhealth Kent General Hospital
06.2024 - 07.2025
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Improved healthcare team collaboration by efficiently coordinating meetings and distributing relevant information.
Service Assistant
Christiana Care Health System
06.2023 - 06.2024
- Maintained cleanliness and sanitation in guest rooms, public areas, and workspaces.
- Assisted in training new staff on safety protocols and company policies.
- Utilized cleaning equipment effectively while adhering to safety guidelines and procedures.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Housekeeper
Crothall
03.2023 - 08.2023
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
Tower Planner
American Airlines
02.2005 - 01.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Operated and monitored communication equipment to ensure seamless transmission across multiple channels.
- Coordinated maintenance schedules for tower infrastructure, enhancing operational reliability and service continuity.
- Trained junior operators on equipment usage and safety procedures, fostering a culture of teamwork and excellence.
- Maintained safe working conditions for tower personnel through rigorous safety inspections and adherence to OSHA guidelines.
Education
Associate of Science - Practical Nursing
Chester County Intermediate Unit
Downingtown, PA06-2026
Certificate - Patient Care Technician
Maggie Career Institute
Wilmington, DE04-2024
Graduate Certificate - Medical Assistant
Star Institute Of Technology
Upper Darby, PA06-2002
High School Diploma - Health Academy
Overbrook High School
Philadelphia06-2001
Skills
- Patient vital signs assessment
- Certified in CPR
- Clinical patient observation
- Catheter management
- Sample collection
- Emergency preparedness
- Electrocardiogram technician
- Certified phlebotomy technician
- Patient vitals documentation
- IV patient care
- Blood glucose monitoring
Certification
- CNA - Certified Nursing Assistant
- Licensed Phlebotomist
- Certified EKG Technician
- Certified BLS
Timeline
Patient Care Technician
Christiana Care Health System
03.2025 - Current
Unit Secretary/Nursing Assistant
Bayhealth Kent General Hospital
06.2024 - 07.2025
Service Assistant
Christiana Care Health System
06.2023 - 06.2024
Housekeeper
Crothall
03.2023 - 08.2023
Tower Planner
American Airlines
02.2005 - 01.2023
Associate of Science - Practical Nursing
Chester County Intermediate Unit
Certificate - Patient Care Technician
Maggie Career Institute
Graduate Certificate - Medical Assistant
Star Institute Of Technology
High School Diploma - Health Academy
Overbrook High School