Overview
Work History
Education
Skills
Trainings
Timeline
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Jeneen Viens

Fort Collins,CO

Overview

7
7
years of professional experience

Work History

Case Manager

Foothillls Gateway, Community Center Board
Fort Collins, CO
09.2020 - Current
  • Assisted families with children with disabilities with accessing Medicaid waivers and Family Support Services Program.
  • Completed ULTC 100.2 assessments and determined level of care for Medicaid Waiver eligibility
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Assessed clients' needs and developed service plans.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Coordinated with program approved services agencies and home care agencies to ensure that clients received necessary services.

Instructor

Rocky Mountain Down Syndrome Association
Denver, CO
09.2021 - 08.2023
  • Developed and planed curriculum based on assigned topics.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Employed variety of teaching styles to respond to needs of diverse learners.

Registered Behavior Technician

Trumpet Behavioral Health
Fort Collins, CO
12.2018 - 09.2020
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Supported client using principles of applied behavior analysis.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
  • Facilitated social skills groups for children with Autism Spectrum Disorders.
  • Ensured safety protocols were followed at all times during therapy sessions.
  • Exercised confidentiality and discretion to maintain HIPAA requirements.

Research Assistant

Developmental Differences Lab at CSU
Fort Collins, CO
08.2018 - 05.2019
  • Observed and took notes during Autism Diagnostic Observation Schedule (ADOS) evaluations.
  • Conducted, researched, and drafted summaries on best practices used to deliver an Autism diagnosis.

Intern

Child Trauma And Resilience Assessment Center
Fort Collins, CO
05.2018 - 08.2018
  • Transcribed assessments and recorded relevant behaviors for clinicians to reference while writing their report.
  • Checked completed work for proper spelling, grammar, punctuation and format.
  • Provided administrative support to clinicians.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Education

Bachelor’s - Human Development and Family Studies

Colorado State University
05.2019

Skills

  • Verbal and Written Communication
  • Microsoft Office
  • Google Docs
  • Multitasking and Organization
  • Telephone Etiquette
  • Report Writing
  • Teamwork and Collaboration
  • Social Work
  • Large Caseloads
  • Resource Identification
  • Volunteer Management and Coordination
  • Problem-Solving
  • Interdisciplinary Collaboration
  • Service Planning
  • Scheduling and Coordinating

Trainings

· CDPHE Initial 8-Hour Agency Administrator/Manager Training - December 2023

· Homemaker Training - Personal and Home Care Aide State Training Program - December 2023

· QPR: Suicide Prevention - July 2023

· Online Safe Driving - August 2023

· HCPF Critical Incident Reporting - May 2022

· Person Centered Thinking - December 2021

· National Child Traumatic Stress Network: Road to Recovery - March 2021

· Rights Modification/Informed Consent - August 2021

· QMAP online - September 2021

· Dare to Lead: Work Group - June 2021

· HCPF Medicaid LTSS Programs and Eligibility - September 2020

· HCPF Medicaid LTSS Programs Level of Care Evaluation and Determination - September 2020

· HCPF Applicable Federal and State Laws and Regulations for LTSS programs September 2020

· HCPF Waiver Requirements and Services - September 2020

· HCPF Mistreatment and Mandatory Reporting - September 2020

· Security Awareness - September 2020

· Psychotropic Medications - October 2020

· HCPF Determination of Developmental Disability or Delay - October 2020

· HCPF ULTC 100.2 - October 2020

· HCPF Waiver Monitoring - November 2020

· HCPF Targeted Case Management - December 2020

· HCPF Service Plan Development and Revision - December 2020

· HCPF Communication, Conflict Resolution and Cultural Competency - December 2020

Timeline

Instructor

Rocky Mountain Down Syndrome Association
09.2021 - 08.2023

Case Manager

Foothillls Gateway, Community Center Board
09.2020 - Current

Registered Behavior Technician

Trumpet Behavioral Health
12.2018 - 09.2020

Research Assistant

Developmental Differences Lab at CSU
08.2018 - 05.2019

Intern

Child Trauma And Resilience Assessment Center
05.2018 - 08.2018

Bachelor’s - Human Development and Family Studies

Colorado State University

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