JENEFFER CHAVEZ
Las Vegas
Summary
Experienced customer service agent looking to grow with an established company that will allow me to utilize my professional customer service skills in a new industry.
Overview
12
12
years of professional experience
Work History
Walmart
Happy to Help
201 N Nellis Blvd Las Vegas Nv 89110
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Angel's Touch home Care
Las Vegas, NV
01.2020 - Current
- Worked diligently at providing in-home supportive care to my mother. Prepared food, wound care, physical therapy treatments, and rehabilitation for healing.
Receptionist
Mc Garden Florist
4266 E Charleston Las Vegas Nv 89104
03.2023 - 06.2024
- Managed front desk operations, ensuring efficient customer service and communication.
- Coordinated appointment scheduling and floral order processing for optimal workflow.
- Assisted customers with product selection, providing expert knowledge on floral arrangements.
- Maintained inventory accuracy, tracking supplies and managing stock levels effectively.
- Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Barley's
Las Vegas, NV
01.2017 - 01.2019
- Performed various administrative tasks and clerical duties as needed. Effectively communicated with guests regarding wait times, large party information, and details regarding our business. Processed reservations and online payments.
Primm Casino
Primm, NV
01.2014 - 01.2017
- Managed a team of 6 employees, worked in various areas of the café as needed. Processed inventory and invoices handled all customer relations including complaints and professionally resolved all customer concerns. Handled all monetary transactions while on duty.
Education
High School - undefined
Bell High School
01.2010
Skills
- Communication
- Customer Relations
- Creativity
- Strategic thinking
LANGUAGES
Spanish – Fluent
Timeline
Walmart
Happy to Help
05.2025 - Current
Receptionist
Mc Garden Florist
03.2023 - 06.2024
Angel's Touch home Care
01.2020 - Current
Barley's
01.2017 - 01.2019
Primm Casino
01.2014 - 01.2017
High School - undefined
Bell High School