Jenefrida John
Tucson,Arizona
Summary
I'm motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate an enjoyable experience.
Overview
4
4
years of professional experience
Work History
Server
The Forum At Tucson
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Host
Portillos Restaurant
12.2022 - 06.2023
- Answered customer questions about hours, seating, and menu information.
- keeping dining area ready for every guest. and informed customers of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Personal Shopper
Walmart
01.2022 - 12.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Team Leader
Jack In The Box Inc.
02.2020 - 01.2022
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Certificate - Dental Assisting
Pima Community College
Tucson, AZ05.2024
Skills
- Customer Service and Rapport
- Patron Experiences
- Conflict and Complaint Resolution
- Menu Memorization
- Adaptable and Flexible
Timeline
Server
The Forum At Tucson
07.2023 - Current
Host
Portillos Restaurant
12.2022 - 06.2023
Personal Shopper
Walmart
01.2022 - 12.2022
Team Leader
Jack In The Box Inc.
02.2020 - 01.2022
Certificate - Dental Assisting
Pima Community College
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