Summary
Overview
Work History
Education
Skills
Timeline
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Jeneice Freeman

Summary

Effective at managing and updating websites and social media accounts, responding to FOIA requests and maintaining positive relationships with media and community. Produces creative content, incorporates new strategies and conducts thorough and efficient research. Insightful public relations professional focused on helping senior leadership achieve objectives by providing successful speeches, announcements and talking points. Remarkable verbal and written communication skills with a persuasive style and strong attention to both message and key details. Experienced United States Army Specialist and Public Affairs Specialist adept at crafting targeted messages to enhance public opinion or provide key information. Knowledgeable about conveying details in an accurate way and maintaining full compliance with military standards. Excited to leverage background in public relations to transition to rewarding civilian role. History of building effective relationships with media, customers and internal stakeholders to effectively improve company image. Well-versed in public relations strategies and reputation management. Advanced skills in Adobe Suites. Professional Visual Information Specialist with two years of experience in devising successful media strategies and orchestrating special events. Meticulous in managing and carrying out special events by arranging for media presence, composing written documents, booking photographers, reserving event venues and preparing eye-catching graphics. Highly adept in authoring speeches, press releases and marketing materials. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Self-motivated professional thinking quickly to overcome unforeseen challenges and minimize downtime. Driven Cameraman focused on delivering high-quality video and taking exceptional care of all equipment. Proficient in managing tasks and adhering to deadlines while working a flexible schedule. Experience operating professional video cameras during live productions. Hardworking Camera Operator skilled in configuring equipment and editing footage. Detail-oriented and flexible with positive and upbeat nature. Bringing two years of related experience. Videographer experienced managing all stages of projects, from pre- to post-production. Talented planner with proven field execution and knowledge of video production. Advanced skills in Adobe Premiere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Public Affairs Specialist

Army
08.2021 - Current
  • Wrote speeches, press releases, media responses and public service announcements.
  • Analyzed data to assess performance of different statements, posts and campaigns.
  • Produced and distributed videos and other content for digital use.
  • Updated social media accounts and websites such as facebook.
  • Helped with photo and video production and performed visual and sound editing tasks.
  • Gathered information on customer opinions and adjusted plans to capitalize on current trends.
  • Executed social media plans to create cohesive online presence.
  • Monitored media coverage and produced detailed reports to analyze impact of PR efforts.

Driver

Hyundai Glovis
10.2020 - 11.2020
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Cashier

Walmart
12.2019 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Checked personal identifications during alcohol and tobacco sales.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.

Cashier

Chick-fil-A
06.2019 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Crew Member

Bojangles' Famous Chicken 'n Biscuits
10.2018 - 11.2018
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Education

High School Diploma -

La Grange High School, La Grange, GA
La Grange, GA
05.2019

Skills

  • Social Media Digital Marketing
  • Crisis Response
  • Promotional Campaigns
  • Active Listening
  • Writing Press Releases
  • Information Gathering
  • Administering Social Media Accounts
  • Social Media Platforms
  • News Stories
  • Time Management
  • Managing Digital Media
  • Critical Thinking
  • Media Relations
  • Adobe After Effects
  • Strategic Communication
  • Updating Websites
  • Strategic Planning
  • Conducting Research
  • Producing Videos
  • Communications Management
  • Project Management
  • Statement Writing
  • Customer Inquiries
  • Customer Loyalty
  • Reading Comprehension
  • Media Interviews
  • Social Media Planning
  • Consumer Research
  • Public Relations
  • Facebook and Twitter
  • Product Knowledge
  • Cash Drawer Management
  • Cash Management
  • Time Management Skills
  • Product and Service Sales
  • Staff Training
  • Money Handling
  • Guest Inquiries
  • Cash Counting Machine Operations
  • Cleaning and Sanitizing
  • Stocking and Replenishing
  • Coaching and Mentoring
  • Refunds and Exchanges
  • Credit and Cash Transactions
  • Verbal and Written Communication
  • Issue Resolution
  • Order Taking
  • Cash Register Systems
  • Receipt and Refund Issuance
  • Process Payments
  • Customer Service
  • Customer Relations
  • Customer Service Excellence
  • Microsoft Windows
  • Refund Handling
  • Total Payment Calculation
  • Sweeping and Mopping
  • Customer Transactions
  • Billing and Payment Processing
  • Restocking
  • Mathematics
  • Speaking
  • Instructing
  • Persuasion
  • Verbal and Written Communication
  • Cash Handling
  • Table Setting Knowledge
  • Sales Expertise
  • Food Preparation and Safety
  • Company Standards
  • Valid Driver's License
  • Clear Communication
  • Telephone Etiquette
  • Alcohol Service
  • Team Contribution
  • Sweep Floors
  • Serve Customers
  • Balance Cash Drawers
  • Cleaning
  • Safety
  • Salesmanship
  • Service-Orientation
  • Writing
  • Consumer Product Development
  • Business Development Understanding
  • Account Management
  • Adobe Creative Suite
  • Adobe Premiere
  • Project Coordination
  • Staff Development
  • Google Docs
  • Adobe Systems Adobe Creative Cloud
  • Adobe Systems Adobe Acrobat
  • Digital Imagery
  • Adobe Systems Adobe Photoshop
  • Image Editing
  • Production Layouts
  • Production Management
  • Digital Design
  • Logo Design
  • Judgment and Decision-Making
  • Visual Design
  • Adobe Photoshop
  • Word Processing
  • Google Slides
  • Social Media Content Creation
  • Facebook
  • Monitoring
  • Photography
  • LinkedIn
  • Route Management
  • Safety Protocols
  • Safety Management
  • Scene Preparation
  • Setting Up Cameras
  • Camera and Equipment Troubleshooting
  • Story Packaging
  • Event Operations
  • Quick Response to Directions
  • Shoot Preparation
  • Lighting Features
  • Color Correction
  • Studio Preparation
  • Event Shoots
  • Team Collaboration
  • Lighting and Angles
  • Shot Recording
  • Editing Skills
  • Video Production
  • Story Development and Creation
  • Complex Problem-Solving
  • Setting Up Equipment
  • Live Camera Operations
  • Video Storytelling
  • Film and Video Production
  • Video Recordings
  • Equipment Assembly
  • Production Support
  • Footage Assessment
  • Location Shooting
  • Editing and Sound Mixing
  • Camera Maintenance
  • Live Broadcast
  • Hand-Held Shooting
  • Google Drive
  • Gathering Requirements
  • Preparing Sets
  • Leading Production Crews
  • Community Safety
  • Directing
  • Mission Execution
  • Tactical Planning
  • Lesson Planning
  • Crew Briefing
  • Providing Feedback
  • Staff Meetings

Timeline

Public Affairs Specialist

Army
08.2021 - Current

Driver

Hyundai Glovis
10.2020 - 11.2020

Cashier

Walmart
12.2019 - 10.2020

Cashier

Chick-fil-A
06.2019 - 12.2019

Crew Member

Bojangles' Famous Chicken 'n Biscuits
10.2018 - 11.2018

High School Diploma -

La Grange High School, La Grange, GA
Jeneice Freeman