Jenell bradovich
brookings,OR
Summary
Exceptional organizational and communication skills. Successfully boosted resident engagement through innovative programming and effective budget management. Proven track record in leading teams and enhancing social interaction. Adept at multitasking and fostering community relationships to drive program success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
Work History
Activity Director
Seaview Senior Living
10.2017 - Current
- Planned and organized recreational activities for diverse groups.
- Collaborated with team members to create inclusive programming tailored to participant interests.
- Maintained equipment and supplies, ensuring readiness for activities at all times.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Supervised Activities Assistant and conducted performance evaluations.
- Supported implementation of daily schedules, ensuring smooth operation of events.
- Engaged participants through effective communication and encouragement during activities.
- Coordinated logistics for events, including materials and space management.
- Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
- Implemented creative marketing strategies to promote upcoming events and encourage maximum participation from residents.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
Store Clerk
Grocery Outlet Bargain Market
11.2009 - 10.2017
- Managed inventory levels to ensure product availability and minimize stockouts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Operated point-of-sale systems for efficient transaction processing.
- Trained new staff on store procedures and customer service standards.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
- Handled customer complaints with professionalism, resolving issues to maintain positive store reputation.
- Assisted in managing store budget, carefully tracking expenses and supplies to stay within financial guidelines.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Server
Casa Ramos Mexican Restaurant
11.2002 - 07.2006
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Implemented upselling techniques that improved overall sales through menu knowledge and customer engagement.
- Resolved customer complaints effectively, maintaining positive dining experiences and loyalty.
- Developed strong relationships with regular patrons, enhancing community feel of the restaurant environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Bartender Supervisor
Casa Ramos Mexican Restaurant
09.2002 - 07.2006
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored bartending staff to enhance service quality and efficiency.
- Implemented customer feedback systems to improve drink offerings and service standards.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Oversaw maintenance tasks for all bar equipment, ensuring optimal functionality during busy hours.
- Served high customer volumes during special events, nights, and weekends.
Receptionist
William Electricals
10.2000 - 11.2001
- Managed front desk operations, ensuring seamless communication between departments and clients.
- Coordinated scheduling for meetings and appointments, optimizing time management for executives.
- Developed and maintained filing systems for customer records, enhancing retrieval efficiency.
- Assisted in processing incoming shipments, verifying accuracy against purchase orders.
- Oversaw inventory management of office supplies, preventing shortages and streamlining ordering processes.
- Managed multi-line telephone system and greeted claimants during office visits.
- Managed multiple phone lines effectively while remaining composed under pressure during high call volume periods.
- Maximized time management skills by prioritizing tasks efficiently based on importance or urgency of completion deadlines.
- Facilitated smooth workflow by accurately handling data entry tasks and updating client records in a timely manner.
- Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
Associate of Arts - Computer And Information Systems
Eldorado County Office of Ed
Placerville, CA06-2000
High School Diploma -
Independence High School
Placerville, CA05-1999
Skills
- Organizational skills
- Time management
- Data entry accuracy
- Telephone skills
- Customer and client relations
- Documentation and reporting
- Business operations
Timeline
Activity Director
Seaview Senior Living
10.2017 - Current
Store Clerk
Grocery Outlet Bargain Market
11.2009 - 10.2017
Server
Casa Ramos Mexican Restaurant
11.2002 - 07.2006
Bartender Supervisor
Casa Ramos Mexican Restaurant
09.2002 - 07.2006
Receptionist
William Electricals
10.2000 - 11.2001
Associate of Arts - Computer And Information Systems
Eldorado County Office of Ed
High School Diploma -
Independence High School