Jenell Kosmicki

Account Manager, Inside Sales

ScanSource

06.2015 - Current

Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Educated clients on new products or services to increase customer engagement with brand.
Facilitated client satisfaction and renewed customer relations to drive growth.
Assisted customers in configuring complex solutions in Communications Business Units
Optimized customer offerings by introducing and onboarding them with new manufacturers
Negotiated with key national accounts to move business from direct to distribution
Processed and oversaw purchase orders through procurement cycle (accurate data, available credit, receipt of merchandise, and reverse logistics)
Nurtured strategic relationships within accounts at all levels to position ScanSource as a trusted solution provider
Effectively positioned strategic services/offerings to partners to increase overall spend with ScanSource
Aggressively recruit new partners and attain revenue goals
Top sales rep for multiple years straight
3 time President's Club Winner (exceeding $30 million+ in annual sales revenue)
Build and maintain profitable, consultative relationships throughout multiple vendors, customers, channel partners and ScanSource business units, across all levels of seniority
Identify and develop new accounts that desire market entry into an innovative technology space, while aggressively increasing and securing market share with existing account base
Oversee specialized supply chain management request while coordinating efficiencies with financial planning, marketing, industry education, and facilitating beneficial partnerships involving highly technical specialty products
Identify both long and short term business goals while engaging appropriate resources to capitalize on opportunities
Quoted prices, credit terms and other bid specifications
Developed, maintained and utilized diverse client base
Set and achieved company defined sales goals
Kept detailed records of daily activities through online customer database