Summary
Overview
Work History
Education
Skills
Timeline
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Jenelle Conn

Surprise,AZ

Summary

Dedicated Server with a proven track record of exceptional customer service and cash handling skills, honed at Brothers Family Restaurant and IHOP. Excelled in high-volume environments, enhancing guest engagement and maintaining meticulous financial accuracy. Demonstrated hospitality service expertise by improving dining experiences through attentive service and operational efficiency.


Overview

3
3
years of professional experience

Work History

Server

Brothers Family Resturaunt
07.2022 - 07.2023
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

IHOP
05.2020 - 05.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Associate of Applied Science - Culinary Arts

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
05-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise

Timeline

Server

Brothers Family Resturaunt
07.2022 - 07.2023

Server

IHOP
05.2020 - 05.2021

Associate of Applied Science - Culinary Arts

Maricopa Community Colleges, Estrella Mountain Community College

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Jenelle Conn