Jenelle Ribot
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Case Manager
Centers For Urban Community Services (CUCS)
05.2023 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
- Assisted clients with obtaining basic needs such as housing, food, clothing, transportation and Medicaid.
- Escorted clients to SSI, DMV and HRA appointments.
- Educated clients on the use of Narcan.
- Referred victims of domestic violence to organizations such as New Destiny Housing and Safe Horizons.
- Worked closely with clients affected by HIV/AIDS and referred to outside providers.
Recruiter/Front Desk Receptionist
Care365 Homecare
02.2021 - 03.2023
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Assisted home attendants with filling out job applications and obtaining necessary documents to submit to HR department.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Human Resources Specialist
WL Occupational Therapy Services
10.2016 - 12.2020
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Participated in industry conferences and networking events to stay current on best practices in human resources management and share insights with the organization.
Administrative Assistant
Brooklyn Aids Task Force (BATF)
12.2010 - 02.2016
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated events at the clinic including weekly itineraries.
- Conducted intake paperwork for new HASA clients and completed in-house referrals for psychiatric department.
Education
Bachelor of Science - Criminal Justice
Monroe College
Bronx, NY06.2022
Skills
- Referral Coordination
- Case Management
- Group Therapy
- Patient Support
- Community Outreach
- Family Education
- Chronic Disease Management
- Annual Case Reviews
- Bilingual English/Spanish)
- Knowledge of Salesforce, AWARDS, Millinpro
Certification
CPR/AED CERTIFIED
Timeline
Case Manager
Centers For Urban Community Services (CUCS)
05.2023 - Current
Recruiter/Front Desk Receptionist
Care365 Homecare
02.2021 - 03.2023
Human Resources Specialist
WL Occupational Therapy Services
10.2016 - 12.2020
Administrative Assistant
Brooklyn Aids Task Force (BATF)
12.2010 - 02.2016
Bachelor of Science - Criminal Justice
Monroe College
CPR/AED CERTIFIED
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