JENELLE SINGH

LEADER IN THE COLLECTIONS DEPT

RUN AGING REPORTS

COLLECTIONS FOR FACILITY AND PRIVATE PAY

RESOLVE A/R ISSUES

RUN & POST PAYMENTS

W/O BAD DEBT

RESOLVE RETURNED PAYMENTS

SET-UP AUTOPAYS

RESOLVE INSURANCE AUDITSCNDUCT MEDICATION CHART AUDITS

PRIOR AUTHORIZATIONS

NEW ADMISSION INTAKE

• Led operational improvements, enhancing workflow efficiency and team productivity.
• Developed training programs for staff, fostering skills development and knowledge retention.
• Implemented quality assurance processes, ensuring compliance with industry standards and regulations.
• Collaborated with cross-functional teams to optimize inventory management systems and reduce waste.
• Directed strategic initiatives to enhance customer satisfaction and service delivery metrics.
• Mentored junior leaders, promoting leadership development and succession planning within the organization.
• Analyzed operational data to identify trends, driving continuous improvement strategies across teams.
• Established performance benchmarks, aligning team goals with organizational objectives for increased accountability.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Maintained team flexibility and embraced change to adapt within dynamic markets.
• Led team by answering complex customer questions and mentoring personnel one-on-one.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

• Led team in executing operational strategies to enhance productivity and efficiency.
• Developed training programs to improve staff performance and operational knowledge.
• Implemented process improvements that streamlined workflow and reduced downtime.
• Oversaw inventory management, ensuring optimal stock levels and accuracy in reporting.
• Improved marketing to attract new customers and promote business.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

• Streamlined administrative processes to enhance operational efficiency and reduce turnaround times.
• Managed scheduling and logistics for meetings, ensuring optimal use of resources and time.
• Coordinated communication between departments to facilitate project alignment and information sharing.
• Developed training materials for new staff, improving onboarding experience and knowledge retention.
• Oversaw budget tracking and resource allocation, aligning expenditures with organizational goals.
• Implemented document management systems that improved data retrieval speed and accuracy.
• Led initiatives to improve office workflows, resulting in increased productivity across teams.
• Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
• Coordinated company events and meetings to foster teamwork and boost employee morale.
• Reduced overhead costs through careful budget management and resource allocation.
• Streamlined office operations by implementing new filing system, significantly reducing retrieval times.