Summary
Work History
Education
Skills
Timeline
SalesAssociate
Jenelyn Selfridge

Jenelyn Selfridge

Caregiver
4801 Grove Street ,IL

Summary

Driven by a proven track record of enhancing customer satisfaction and sales revenue, I excel in customer service and problem-solving. At Walmart, I leveraged strong communication and interpersonal skills to build lasting customer relationships, significantly contributing to team success and store performance. My adaptability and attention to detail have consistently improved operational efficiency and product quality. Finished 4 years of College in Nursing. Have the heart, ability and skills to take care of people who needs medical care. By doing so, helping and supporting clients or patients with their health, personal care and assist with daily tasks and activities so that they live independently and make them feel more at home.

Work History

Sales Associate

Walmart
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Fish Processor

Unisea.com
  • Adapted quickly to various roles within the processing facility based on staffing needs or changes in production demands.
  • Developed strong knife skills, enabling faster completion of intricate cuts without sacrificing precision or accuracy.
  • Operated freezer systems for fish freezing to prevent bacteria growth and prepare for shipments via truck, plane or boat.
  • Improved product quality with meticulous attention to detail in the deboning, skinning, and filleting processes.
  • Removed scales, bones and tails during cleaning procedures.
  • Sustained a high level of focus during extended work shifts, ensuring consistent quality and productivity throughout the day.
  • Maintained a clean and sanitary work environment, adhering to strict food safety guidelines.
  • Upheld company standards for sustainability through responsible sourcing of raw materials and minimizing environmental impact in daily operations.
  • Contributed to a positive team atmosphere by effectively collaborating with coworkers during high-volume periods.
  • Cleaned and sanitized tools and other factory equipment following corporate procedures.
  • Implemented time-management strategies, allowing for a greater volume of tasks completed within designated deadlines.
  • Reduced waste by optimizing cutting techniques and ensuring maximum yield from each fish.

Education

Bachelor Of Science In Nursing - Nursing

Western Mindanao State University
Philippines
1988

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Excellent people skills
  • Problem-Solving
  • Reliable and punctual
  • Goal-Oriented
  • Relationship Building
  • Outgoing Personality
  • Verbal/written communication
  • Client Service
  • Conflict Resolution
  • Sales expertise
  • Complex Problem-Solving
  • Professional Demeanor
  • Adapt to diverse groups
  • Guest Relations
  • Sales Training
  • Strategic Planning
  • Building rapport
  • Policy and Procedure Adherence
  • Sales Goals Attainment
  • Negotiation Tactics
  • Persuasion techniques
  • Dispute Mediation
  • Strong Communication and Interpersonal Skills
  • Attention to Detail
  • Reliable and Responsible
  • Customer Assistance
  • Organization
  • Adaptable and Flexible
  • Creative Thinking
  • Positive Customer Engagement
  • Goal-Driven
  • Team Cooperation
  • Team Leadership
  • Decision-Making
  • Flexible Hours
  • Excellent Written and Verbal Communication
  • Product Knowledge
  • Engaging with Diverse Customers
  • Building Customer Loyalty
  • Ability to Lift 40 pounds
  • Safety and Cleanliness Standards

Timeline

Sales Associate

Walmart

Fish Processor

Unisea.com

Bachelor Of Science In Nursing - Nursing

Western Mindanao State University
Jenelyn SelfridgeCaregiver