Summary
Overview
Work History
Education
Skills
Languages
Timeline

Jenesa Lunceford

Mexico,MO

Summary

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Thorough Factory Worker known for thriving in fast-paced environments. Versatile problem solver open to working long hours. Expert in maintaining inventories and manufacturing high-quality goods.

Overview

9
9
years of professional experience

Work History

Cleaning Crew Member

Kat's Cleaning Service
Mexico, MO
01.2016 - Current
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Swept, mopped and sanitized wooden and tile floors.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Spot-cleaned glass surfaces and windows with cleaning solutions.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Dusted ceiling fans and air vents to eliminate dirt buildup.
  • Measured and mixed detergents with water for use in commercial cleaning.
  • Labeled and properly stored chemicals, equipment and cleaning products.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Reported damaged and broken furniture, upholstery and fixtures to supervisors.
  • Created inventory checklists and stocked housekeeping carts.
  • Operated carpet extractors and floor buffers according to instructions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Responded to emergency cleaning requests to meet client expectations.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Used shampoos and steam equipment to periodically clean upholstery and carpeting.

Dryfold Assistant Lead

Crown Linen
Mexico, MO
08.2015 - 10.2017
  • Trained and mentored coworkers to build and strengthen team.
  • Monitored work to enforce deadlines and support team.
  • Supervised and scheduled [Job title] to meet daily operational needs.
  • Carried out [Action] to achieve [Result].
  • Communicated regularly with supervisors to update on status.
  • Coordinated and oversaw [Type] tasks.
  • Checked stock to determine inventory levels and maintain office supply products.
  • Instituted new employee training procedures to reduce onboarding process time length.

Restaurant Waitress

Stacy's Place
Mexico, MO
09.2014 - 03.2016
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Trained new employees to perform duties.
  • Presented menus and answered questions regarding items.
  • Stocked service areas with supplies during slow periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Filled condiments and napkin containers during slack periods.
  • Prepared checks, itemizing total meal costs and taxes.
  • Set up tables in between patrons to reduce wait times.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Responded to ad hoc cleaning duties at end of shift.
  • Garnished dishes and beverages to serve visually appealing menu items.

Education

Centralia High School, Centralia, MO
08.2000

Skills

  • Waxing and Buffing
  • Commercial Equipment Operations
  • Site Inspection and Evaluation
  • Multitasking and Prioritization
  • Productivity and Time Management
  • Facility and Site Cleaning
  • Positive Team Player
  • Conscientious and Detail-Oriented
  • Strong Work Ethic
  • Communication and Interpersonal Skills
  • Safety Standards and Protocols
  • Customer Service-Focused
  • Chemical Handling
  • Vehicle Operation
  • Flexible Schedule
  • Heavy Lifting
  • Decision Making
  • Use of Chemical Cleaners
  • Customer Service
  • Attention to Detail
  • Collaboration and Teamwork
  • Problem Solving
  • Employee Training
  • Goal Setting

Languages

English
Professional

Timeline

Cleaning Crew Member - Kat's Cleaning Service
01.2016 - Current
Dryfold Assistant Lead - Crown Linen
08.2015 - 10.2017
Restaurant Waitress - Stacy's Place
09.2014 - 03.2016
Centralia High School - ,
Jenesa Lunceford