Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenesis Thomas

Wilson,NC

Summary

Dynamic ECA/ATEC Specialist at Pfizer with a proven track record in quality assurance and documentation management. Enhanced workflow efficiency through cross-functional collaboration and implemented continuous improvement initiatives. Skilled in machinery maintenance and troubleshooting, fostering team performance and achieving high customer satisfaction. Committed to excellence in compliance monitoring and operational effectiveness.

Overview

27
27
years of professional experience

Work History

ECA/ATEC Specialist

Pfizer
11.2020 - Current
  • Executed daily operational tasks, ensuring adherence to quality standards and timelines.
  • Collaborated with cross-functional teams to streamline processes and enhance workflow efficiency.
  • Assisted in developing training materials for new team members, fostering knowledge sharing.
  • Analyzed data trends to support decision-making and improve service delivery outcomes.
  • Adapted quickly to changing priorities, maintaining high levels of productivity and accuracy.
  • Contributed insights during team meetings, promoting continuous improvement initiatives within the department.
  • Implemented best practices for documentation and reporting, enhancing information accessibility.
  • Followed all company policies and procedures to deliver quality work.
  • Enhanced customer satisfaction with timely and accurate issue resolution.

Assisted in developing strategic plan that aligned with long-term company goals. Operate sterilization equipment (i.e. autoclaves, Skanfog, parts washers,sealers) to assure quality of manufactured product. Document all tests performed in real time. Practice 5S/GMP’s at all times. Work in team oriented environments while adhering to SOP’s. Be efficient in use of various HMI screens. Ensure correct gowning. Practice good documentation skills. Be aware of unacceptable practices. Clear/acknowledge faults and make necessary machine adjustments accordingly as training permits. Assemble/disassemble parts for various production lines. ATEC trained. Identify/Wrap parts accordingly to SOP’s and load into sterilization equipment using correct load configurations.

Production Operator

Pfizer
04.2019 - 11.2020


  • Operated machinery to ensure efficient production processes.
  • Monitored equipment performance and reported maintenance needs to supervisors.
  • Assisted in training new operators on machinery and operational procedures.
  • Conducted quality checks on products to ensure compliance with standards.
  • Adhered to safety protocols and maintained a clean work environment.
  • Collaborated with team members to meet daily production targets.
  • Documented production data accurately for management review.

Rework Technician

Bridgestone/Firestone
09.2010 - 04.2018
  • Conducted quality inspections on reworked products to ensure compliance with specifications.
  • Operated and maintained precision tools for efficient rework processes and assembly tasks.
  • Collaborated with cross-functional teams to identify root causes of defects and implement corrective actions.
  • Trained new technicians on standard operating procedures and best practices in rework techniques.
  • Streamlined workflow processes, reducing downtime and improving overall productivity in the rework department.
  • Supported new team members with on-the-job training, sharing knowledge of best practices and technical skills for successful performance in the technician role.
  • Adhered to all company policies and procedures, including proper disposal of hazardous waste materials generated during the rework process.
  • Maintained high-quality standards through meticulous calibration of tools and equipment used in the rework process.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Quality Auditor

Carolina Forge Company
12.2000 - 11.2008

Developed and implemented quality control procedures to enhance operational efficiency.

  • Collaborated with cross-functional teams to identify areas for process improvement and risk mitigation.
  • Trained staff on quality assurance protocols, boosting team competency and adherence to best practices.
  • Conducted comprehensive audits to ensure compliance with quality standards and regulatory requirements.
  • Analyzed audit findings to recommend corrective actions, fostering a culture of continuous improvement.
  • Led root cause analysis initiatives to address recurring quality issues, streamlining operations significantly.
  • Oversaw documentation processes, ensuring accuracy and traceability of all quality-related activities.
  • Enhanced product quality by conducting thorough audits and identifying areas for improvement.
  • Improved overall customer satisfaction by ensuring that all products met established quality standards.
  • Ensured timely completion of all assigned audits while maintaining a high level of detail and accuracy.
  • Identified issues of non-compliance and elevated reports to senior personnel.
  • Conducted root cause analysis of non-conformities, implementing appropriate corrective actions to prevent recurrence.
  • Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
  • Supported continuous improvement initiatives by identifying opportunities for enhancing product quality during audits.
  • Completed timely quality reports highlighting deficiencies and recommending corrective actions.
  • Trained and reviewed work of junior personnel on departmental responsibilities.
  • Identified discrepancies in product specifications and collaborated with engineering teams to resolve issues.
  • Collaborated with production teams to implement corrective actions and improve manufacturing processes.
  • Verified manufacturing team compliance with quality control processes to help minimize rework and keep costs low.
  • Inspected raw and in-processed materials to determine quality and any not meeting minimum standards.
  • Streamlined audit processes for greater efficiency, reducing time spent on each evaluation.
  • Delivered third-party audit services at client locations, keeping operations in compliance with regulatory requirements and ISO standards.
  • Helped maximize output quality by approving production tests and specifications in advance and communicating required changes to supervisors.
  • Gathered and reviewed current data to determine areas in need of improvement.
  • Monitored product quality at all stages of production process.
  • Followed standard operating procedures for inspections and tests.
  • Examined products for imperfections and defects.
  • Sampled products to verify compliance with standards
  • Followed safety protocols while handling hazardous materials.
  • Provided feedback to production team regarding product quality.
  • Operated and maintained testing equipment.
  • Utilized quality control software to track and analyze product data.
  • Investigated customer complaints to take necessary corrective actions.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Updated quality control records and reports.

Packaging Technician

Merck Pharmaceuticals
06.1998 - 12.2000
  • Operated packaging machinery to ensure efficient production flow.
  • Conducted quality checks on finished products to maintain compliance with standards.
  • Collaborated with team members to troubleshoot equipment malfunctions promptly.
  • Trained new employees on safety protocols and operational procedures.
  • Demonstrated flexibility when handling multiple tasks simultaneously, prioritizing assignments based on urgency or complexity.
  • Implemented continuous improvement initiatives to enhance workflow effectiveness.
  • Monitored inventory levels of packaging materials to prevent production delays.
  • Streamlined packaging processes, reducing waste and increasing throughput efficiency.
  • Increased accuracy by carefully monitoring inventory levels and updating records accordingly.
  • Improved packaging efficiency by implementing new techniques and equipment in daily operations.
  • Mitigated risks during transport by securely packaging products according to company standards and regulations.
  • Ensured quality control through regular inspections and adherence to company guidelines.
  • Reduced waste and material costs by optimizing the utilization of packaging materials.
  • Streamlined workflows with the implementation of lean manufacturing principles, reducing overall time spent on each task without sacrificing quality or precision.
  • Provided training for new hires, ensuring they were well-equipped to succeed in their roles as Packaging Technicians.
  • Contributed to a positive work environment through strong teamwork, communication, and leadership skills.
  • Adapted quickly to changes in product specifications or customer requirements, ensuring seamless transitions between projects.
  • Inspected products before packaging to prevent shipping defective and damaged goods to customers.
  • Packed, weighed and shipped items per customer specifications.
  • Operated tape machines, scales and label printers to package items correctly.

Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks. Assembly/Disassembly of filling/packaging equipment. Troubleshoot machinery after initial set-up. Correct machine faults. Perform periodic checks during production run. Document all quality/ machine checks. Follow all FDA guidelines.

Education

Diploma - Academic

Hunt High School
Wilson, NC

Business Computer Programming

Wilson Community College
Wilson, NC

Graduate Certificate - Introduction To Sterile Manufacturing

Nash Community College
Rocky Mount, NC
11.2024

Skills

  • Documentation management
  • Quality assurance

  • Machinery maintenance
  • Manual dexterity
  • Schematics interpretation
  • Team collaboration
  • Troubleshooting techniques
  • Continuous improvement
  • Compliance monitoring
  • Equipment calibration
  • Maintenance and repair
  • Team performance improvement
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Multitasking
  • Attention to detail
  • Multitasking Abilities
  • Organizational skills
  • Written communication
  • Problem-solving abilities

Timeline

ECA/ATEC Specialist

Pfizer
11.2020 - Current

Production Operator

Pfizer
04.2019 - 11.2020

Rework Technician

Bridgestone/Firestone
09.2010 - 04.2018

Quality Auditor

Carolina Forge Company
12.2000 - 11.2008

Packaging Technician

Merck Pharmaceuticals
06.1998 - 12.2000

Diploma - Academic

Hunt High School

Business Computer Programming

Wilson Community College

Graduate Certificate - Introduction To Sterile Manufacturing

Nash Community College
Jenesis Thomas