Jenesis A. Velazquez

Completing HR and payroll forms and assisting with disseminating Payroll/HR/Benefits information. Execute learning processes using SharePoint, Outlook, Excel and our learning management system. Maintains associate training files.

Tracks and reports the hours and cost of training. Supported the recruitment process via sourcing candidates, running reference checks, issuing employment contracts.

• Enhanced employee retention by implementing effective orientation programs for new hires.
• Streamlined new hire onboarding processes by developing comprehensive training materials and documentation.
• Coordinated with payroll and benefits specialists to ensure seamless integration of new employees into company systems.
• Developed strong relationships with external vendors to access specialized resources needed for successful onboarding experiences.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.