JENESSA KNUDSEN
Newport,OR
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
9
9
years of professional experience
Work History
Security Officer
Premier Security Group
07.2023 - Current
- Monitored surveillance cameras and responded to suspicious activity
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
- Responded to alarms and conducted investigations as required
- Greeted staff, guests, vendors, contractors upon arrival at the facility entrance
- Monitored premises and recorded activity in daily officer reports
- Completed incident reports to record security or loss prevention incidents
- Provided friendly and professional assistance to employees, visitors and customers
Seafood Lead
Fred Meyer
09.2022 - 07.2023
- Directed and supervised seafood staff, providing guidance and feedback to ensure optimal performance
- Maintained accurate records of daily sales, inventory levels, and customer transactions
- Ordered seafood products from vendors in accordance with the store's purchasing policies
- Ensured that all shelves were properly stocked according to company standards
- Trained new employees on proper food handling techniques, safety procedures, and store policies
- Conducted regular audits of freshness dates on perishable items such as fish, shellfish
- Worked safely and efficiently when handling seafood products
- Cut, wrapped, weighed and tared seafood department products
- Prepared cases by pulling products out of case, re-icing case and putting products in fresh pans
- Cleaned and maintained department equipment by breaking down and reassembling equipment and washing appropriate parts with sanitizing solution
- Received inventory and stock and verified receipt of deliveries
Deli Clerk
Fred Meyer
06.2015 - 09.2022
- Maintained cleanliness of the deli area and equipment
- Prepared all food orders according to customer specifications
- Stocked shelves with fresh items daily
- Rotated product on shelves to ensure freshness
- Adhered to health and safety standards while preparing food
- Trained new employees on proper handling of food, safety protocols, and customer service techniques
- Assisted customers with selecting products from the deli case or menu board
- Operated cash register accurately and efficiently for customer transactions
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches for customers' orders
- Provided accurate pricing information when requested by customers
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift
- Followed company recipes for preparing foods such as soups, salads, sandwiches
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity
- Inspected labels on deli products to verify accuracy of pricing
Education
Partial credit toward Associate of Arts Degree -
Oregon Coast Community College
Newport, ORHigh School Diploma -
Newport High School
Newport, OR06.2012
Skills
- Threat Management
- Arrest procedures
- CCTV Monitoring
- Identification verification
- Superior customer service
- Interior and exterior patrol
- First aid and CPR certified
- Menu Memorization
- Shrink control
- Food Preparation
- Platter and Tray Preparation
- Sanitation Practices
- Food sales and promotion
- Customer Service
- Safe Food Handling
- Pricing and shelf labeling
- Equipment use
- Incident Reporting
- Security Guard License
- Report Writing
- General security
- CCTV Surveillance
- Detail Oriented
- Surveillance
- Emergency Response
- Access Control
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
- Document Management
- Stationary surveillance
- Crime Prevention
- Premises patrol
- Alarm monitoring
- Patrolling
- Punctuality
Timeline
Security Officer
Premier Security Group
07.2023 - Current
Seafood Lead
Fred Meyer
09.2022 - 07.2023
Deli Clerk
Fred Meyer
06.2015 - 09.2022
High School Diploma -
Newport High School
Partial credit toward Associate of Arts Degree -
Oregon Coast Community College