Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenessa Olson

Lindsay,NE

Summary

Ambitious Entry Level Programmer with a strong foundation in full-stack development and web development. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Lindsay Cooperative Market
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Line Cook

Tavern 1888
12.2023 - 05.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Customer Service Representative

Bed, Bath, and Beyond
06.2020 - 04.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

Bachelor of Arts - Psychology

University of Northern Colorado
Greeley, CO

Information Technology

Metropolitan Community College
Omaha, NE
08-2025

Skills

  • Typescript
  • Java
  • Javascript
  • Python
  • Full Stack Development
  • Customer service
  • Customer assistance
  • Patience and empathy

Certification

  • ITPRO
  • WMPCC

Timeline

Cashier

Lindsay Cooperative Market
09.2024 - Current

Line Cook

Tavern 1888
12.2023 - 05.2024

Customer Service Representative

Bed, Bath, and Beyond
06.2020 - 04.2021

Bachelor of Arts - Psychology

University of Northern Colorado

Information Technology

Metropolitan Community College