Jenessa Rimer
Indianapolis,IN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Committed Job Seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Handler/Forklift Operator
Staffmark
08.2023 - 03.2024
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
- Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
- Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
Crew Member
City BBQ
01.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Customer Service
Lucas Oil Stadium
04.2021 - 10.2021
- Directed cleaning, restocking, and customer service activities.
- Resolved issues and maintained customer service standards.
- Greeted customers and provided outstanding customer service.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
Crew Member
Culvers
07.2020 - 02.2021
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Crew
McDonald's Restaurant
08.2019 - 03.2020
- Worked front counter, drive-thru and other areas.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
High School Diploma -
Perry Meridian High School
Indianapolis, INSkills
Workplace Safety
Task Delegation
Equipment Operation
Inventory Coordination
Crisis Management
Customer Service
Professional Appearance
Hospitality service expertise
Cash Handling
Strong Work Ethic
Forklift Operator Certification
Meal Preparation
Piano, Reading, Writing, Church
Any time i am not working I partake in multiple hobbies including reading, writing, church, gym, piano.
Timeline
Handler/Forklift Operator
Staffmark
08.2023 - 03.2024
Crew Member
City BBQ
01.2022 - 03.2023
Customer Service
Lucas Oil Stadium
04.2021 - 10.2021
Crew Member
Culvers
07.2020 - 02.2021
Crew
McDonald's Restaurant
08.2019 - 03.2020
High School Diploma -
Perry Meridian High School