Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant (Temporary)
LAZ Parking
01.2025 - 06.2025
Enhanced guest satisfaction by promptly addressing parking inquiries.
Processed cash transactions accurately, ensuring financial integrity and customer trust.
Cultivated a professional atmosphere as the primary office representative.
Supported office operations by managing secretarial duties during staff absences.
Office Assistant Intern (Summers)
New London Youth Affairs
07.2021 - 08.2025
Achieved high data entry accuracy while meeting tight deadlines consistently.
Enhanced data integrity by meticulously updating and reviewing database records.
Organized and streamlined both digital and physical filing systems for efficiency.
Safeguarded sensitive information while performing various administrative tasks diligently.
Accelerated document processing through precise data entry and efficient filing practices.
Security Officer
Arrow Security
01.2021 - 01.2024
Enhanced security by managing bus gate access and verifying visitor credentials.
Maintained accurate access logs by recording visitor license plate information.
Ensured facility compliance by monitoring delivery driver access and security protocols.
Customer Service Staff Member
Mystic Aquarium
01.2020 - 01.2021
Enhanced guest experiences by efficiently checking and scanning entry tickets.
Ensured visitor safety by providing clear, concise safety instructions.
Educated guests about marine life while monitoring animal habitats.
Facilitated ticket purchases for Spanish-speaking guests via phone assistance.
Cashier / Stocker
NSA Supermarket
01.2019 - 01.2021
- Handled cash register operations and customer transactions
- Restocked and organized inventory
Supervisor: Victor Crisostomo | (203) 508-4477
Assistant Farm Manager
FRESH New London
01.2016 - 01.2018
Enhanced agricultural efficiency through hands-on planting and harvesting activities.
Facilitated youth development programs and educational engagement initiatives.
Contributed to community outreach and farm infrastructure projects.
Supported team efforts in creating sustainable agricultural practices.
Education
High School Diploma -
Three Rivers Middle College
New London, CT
06.2020
No Degree - Graphic And Digital Design
Naugatuck Valley Community College
Waterbury, CT
No Degree - Political Science
Three Rivers Community College
Norwich, CT
05-2024
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New London High School
New London, CT
06.2018
Skills
Bilingual: Fluent in English and Spanish; learning American Sign Language (ASL) and Japanese
Public Speaking & Outreach Experience
Computer skills
Administrative support
Microsoft Word
Microsoft Excel
File organization
Database entry
Microsoft PowerPoint
Certification
First Aid/CPR Certification
DCF Mandated Reporter
Sexual Harassment in the Workplace
Awards
National Honor Society, Champion Breakfast 2nd Honors