Jene't Lund
Summary
Experienced marketing professional with a proven track record in driving strategic initiatives, enhancing brand presence, and optimizing campaign performance. Skilled in digital marketing, market analysis, and cross-functional team leadership. Adaptable to changing needs and focused on collaborative success. Known for delivering measurable results and fostering growth. Experienced in conducting comprehensive client assessments to ensure personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Demonstrated success in fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
16
16
years of professional experience
Work History
Marketing Director Assisted Living
Addie Meedom House
02.2021 - Current
- Executed in-depth market research to uncover emerging trends and consumer preferences.
- Spearheaded brand development initiatives that enhanced market visibility and customer loyalty.
- Led cross-functional teams to achieve project goals and foster a collaborative work environment.
- Implemented digital marketing strategies that increased online engagement and brand awareness.
- Managed budgets effectively to optimize resource allocation and drive financial performance.
- Cultivated strong client relationships to ensure satisfaction and foster long-term partnerships.
- Built strong relationships with industry professionals and influencers.
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Created content and promotional materials to drive engagement and conversions.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Enhanced care coordination for patients with complex medical needs through effective communication and collaboration with multidisciplinary teams.
Preschool Teacher's Assistant
Elk Valley Head Start
08.2016 - 09.2020
- Performed detailed child assessments to evaluate developmental milestones and learning capabilities.
- Implemented effective classroom management strategies to create a positive and productive learning environment.
- Enhanced parent communication through regular updates and feedback regarding student progress and classroom activities.
- Facilitated learning experiences by designing engaging lessons that catered to diverse learning styles.
- Developed comprehensive curriculum plans that aligned with educational standards and addressed the needs of all students.
- Supervised children during in-classroom activities and on playground.
- Supported children''s social and emotional growth by implementing creative play opportunities and group activities.
- Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Participated actively in professional development opportunities such as workshops or conferences to stay current on early childhood education trends.
- Aided in the planning and execution of field trips, reinforcing real-world connections to curriculum topics.
- Assisted in maintaining accurate records of attendance, immunizations compliance status for state licensing requirements adherence.
- Fostered a positive and nurturing classroom environment conducive to optimal learning and growth.
- Supervised indoor and outdoor playtime activities, ensuring student safety at all times.
- Assisted in the assessment of student progress by tracking performance and providing regular feedback.
Medication Technician
Addie Meedom House
11.2011 - 06.2019
- Assisted nursing staff with daily tasks to enhance patient care and improve workflow efficiency.
- Scheduled patient appointments to streamline clinic operations and minimize wait times.
- Administered medications accurately while adhering to safety protocols and clinical guidelines.
- Documented patient care meticulously to maintain accurate health records and facilitate effective communication.
- Managed inventory levels to ensure adequate supplies and prevent disruptions in patient care.
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Reviewed patient progress to document effects of any prescribed medication.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
- Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
- Educated patients about potential side effects, interactions, and precautions related to their medications.
- Monitored patients for adverse reactions or complications from medications, initiating prompt interventions when necessary.
- Reduced medication errors by implementing a double-check system for high-risk drugs.
- Provided exceptional patient support, addressing concerns and answering questions regarding medications and treatments.
- Introduced an automated medication dispensing system leading to improved efficiency in drug distribution processes.
- Assessed patients'' understanding of their prescribed medications regimen during routine followups.
- Adapted quickly to changing patient needs by maintaining up-to-date knowledge on new medications and treatment protocols.
- Participated actively in interdisciplinary team meetings, providing valuable insights on patients'' medication management and overall treatment plans.
- Collaborated with healthcare team members to ensure comprehensive, coordinated care for each patient.
- Contributed significantly towards maintaining Joint Commission accreditation by adhering strictly to regulatory guidelines.
- Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
- Demonstrated proficiency with electronic health record systems for accurate inputting of patient information.
- Promoted a culture of accountability through regular audits of medication administration practices and documentation.
- Enhanced patient care by accurately administering medications according to physician orders and established protocols.
- Liaised effectively with pharmacists to clarify prescriptions, prevent potential drug interactions, or discuss alternative treatments as needed.
- Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
Bartender Team Leader
Elk Valley Casino
01.2009 - 03.2011
- Managed cash handling processes to ensure accurate transactions and maintain financial integrity.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Oversaw team management activities to enhance collaboration and drive productivity among staff members.
- Prepared a variety of cocktails to meet customer preferences, ensuring high-quality beverage presentation.
- Coordinated events from planning to execution, ensuring seamless operations and client satisfaction.
- Monitored inventory control to maintain optimal stock levels and reduce waste effectively.
- Served high customer volumes during special events, nights, and weekends.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
- Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
- Ensured smooth transitions between program elements at live events through effective stage management techniques.
- Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
Education
High School Diploma -
Santa Rosa High School
Santa Rosa, CASkills
- Senior care assistance
- Creative direction
- Branding
- Media relations
- Marketing campaign development
- Sales expertise
- Content creation
- Project management
- Project planning
- Strategic planning
- Digital marketing
- Networking
- Scheduling
- Campaign planning
- Brand positioning
- Market planning and execution
- Staff management
- Operations management
- Business administration
- Patient confidentiality
- Prescription verification
- Staff training and development
- Patient care coordination
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Documentation and reporting
- Relationship building
- Organization and multitasking
- Decision-making
- Conflict resolution
- Positive attitude
- Email and telephone etiquette
- Care coordination
- Client advocacy
- Community resources
- Case planning
- Critical thinking
- Community outreach
- Records management
- Emotional awareness
- Crisis intervention
- Referral coordination
- Resource management
- Case management tracking
- Patient support
- Case needs assessment
- Compassionate
- Social services
- Efficient under pressure
- Self-awareness
- Cooperative
- Risk assessment
- Intervention planning
- Motivational interviewing
- Client confidentiality
- Crisis assessment
- Empathy building
- Assessment skills
- Client documentation
- Confidential case documentation
- Case needs assessments
Timeline
Marketing Director Assisted Living
Addie Meedom House
02.2021 - Current
Preschool Teacher's Assistant
Elk Valley Head Start
08.2016 - 09.2020
Medication Technician
Addie Meedom House
11.2011 - 06.2019
Bartender Team Leader
Elk Valley Casino
01.2009 - 03.2011
High School Diploma -
Santa Rosa High School
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