Jenetta Raymundo
Junction City,KS
Summary
Dedicated Human Resources professional with over 6 years of experience in administrative and leadership roles, honed through military service in the United States Army. Recognized for exceptional attention to detail, integrity, and the ability to maintain confidentiality, achieving a Secret Security Clearance. Proven track record of fostering team dynamics and enhancing workplace morale while adapting quickly to new challenges. Committed to contributing a strong work ethic and interpersonal skills to drive organizational success.
Overview
13
13
years of professional experience
Work History
Assistant II, Shared Services
American Red Cross
08.2022 - Current
- Administered sensitive data responsibly and with the highest level of care.
- Fostered collaborative relationships with staff and management.
- Collaborated with coworkers from various backgrounds to achieve objectives.
- Established positive relationships with teams and leadership across organization.
- Assisted in workforce planning to match organizational goals.
- Supported customer service by managing inbound and outbound communications.
- Ensured adherence to regulatory compliance within organizational guidelines.
- Interpreted and explained human resources policies, procedures or regulations.
- Collaborated with multiple departments to enhance operational efficiency.
Supervisor
U.S. Army
09.2021 - 11.2022
- Effectively prioritized and organized work responsibilities to meet daily and weekly schedules.
- Communicated articulately with clientele and management at all levels.
- Provide clear direction to supervisors and employees.
- Directed a team of thirteen employees.
- Met deadlines consistently.
- Successfully managed a diverse range of projects from conception through implementation.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Monitored employee productivity to provide constructive feedback and coaching.
Petroleum Supply Specialist
U.S. Army
06.2016 - 11.2022
- Serves as a team leader, supervises employees within the group, and is responsible for their health, welfare, counseling, training, and professional growth.
- Tracks and controls the distribution and storage of petroleum products, hazardous materials, and environmental protection materials.
- Reports hazardous material shortages due to the use or attrition of the products.
- Maintains records of bulk fuel and supplies in accordance with (IAW) state and federal regulations.
- Meets all safety standards and storage requirements in accordance with EPA and OSHA regulations.
- Sets up and administers tactical ground fueling training and operations.
- Trains new employees.
Human Resource Intern
Pawnee Mental Health Services
05.2022 - 08.2022
- Assisted with the recruiting department by phone screening applicants for positions, participated in the hiring process meetings, and interviewed applicants, then offered thoughts on the person for the job.
- Assisted with administrative tasks, such as reviewing company policies and benefits.
- Provided recommendations to improve the employee handbook and company policies.
- Updated company databases.
- Assisted with company events.
- Created HR-related reports when required.
- Participated in the Employee Life Committee to improve employee morale.
- Researched ideas to improve employee morale.
- Provided administrative support to the Human Resources department including filing, data entry and record keeping.
Human Resource Management
U.S. Army
01.2019 - 12.2020
- Maximized team knowledge and productivity through the creation and implementation of well-placed training procedures.
- Suggested implementation of work processes to ensure employee harmony; as a result, there is an increased general sense of well-being among teams.
- Streamlined departmental operations, becoming an expert in handling operational issues.
- Resolved internal conflicts using demonstrated expertise in handling interdepartmental problems, and ensuring that they work in tandem with each other.
- Increased employee motivation and subsequent work progress by suggesting rewards and awards.
- Advised senior management on best practices related to human resource management.
- Participated in meetings between executive leadership and vendor partners regarding potential improvements or upgrades needed for our internal human resource management systems.
- Collaborated with other departments such as finance, payroll, and recruiting in order to streamline their processes through integration with our internal human resource management systems.
- Collaborated closely with other departments within the organization to support their goals through effective human resource management initiatives.
Administrative Management
U.S. Army
02.2017 - 06.2018
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Recommend improvements to office procedures, policies, and operating hours to ensure customers had access to quality and timely services.
- Resolves customer complaints by identifying the issue and determining the best course of action for a successful resolution.
- Proven to have the ability to calm aggravated or aggressive customers through advanced customer service and interpersonal communication skills.
- Processed over 400 packets for employees to attend career-advancing schools.
- Successfully maintained over 180 employees' training requirements and records.
- Provided technical advice to commanders on matters related to administrative management.
- Maintained a high level of activity throughout the day, including calls, emails, calendar management and other administrative tasks.
Petroleum Supply Specialist
West Virginia Army National Guard
09.2012 - 06.2016
- Ability to work long hours in physically demanding settings.
- Excellent organizational, problem-solving, and decision-making abilities.
- Knowledgeable and adept at measuring and recording information, updating paperwork, and operating diverse equipment.
- Strong attention to detail, and the capability to systematically evaluate and maintain accurate numbers on monthly reports.
- Performed basic maintenance and repairs to maintain optimal performance.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Handled all delegated tasks, managed multiple vehicles, and monitored the fuel levels within them.
- Notified supervisors of any defects, vehicle damage, or traffic violations.
- Delivered goods and services to customers on time, and in excellent condition.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Demonstrated ability to work with employees outside of the organization
Education
Master of Arts - Human Resource Management
American Public University
Charles Town, West Virginia06-2025
Bachelor of Science - Health Science
American Military University
Charles Town, West Virginia11.2022
Skills
- Administrative
- Adaptability
- Communication
- Effective Multitasking
- Dedicated Learner
Affiliations
- Red Cross – Volunteer
- Member of the Public Health Club
- Secretary of Employee Life Committee
Accomplishments
- Received certificate of appreciation for "Being Quick on Your Feet" = HRSS Annual Awards & Recognition 9 November, 2023.
- Received multiple commendations from the Organization Chief Executive Officer for volunteering over 250 hours of personal time throughout tenure in the U.S. Army.
- Received various accolades.
- Personally recognized by Senior leaders of the organization for versatility and dedication in going above and beyond my responsibilities for the organization.
- Wolf of the Week.
References
Available upon request.
References
References available upon request.
Timeline
Assistant II, Shared Services
American Red Cross
08.2022 - Current
Human Resource Intern
Pawnee Mental Health Services
05.2022 - 08.2022
Supervisor
U.S. Army
09.2021 - 11.2022
Human Resource Management
U.S. Army
01.2019 - 12.2020
Administrative Management
U.S. Army
02.2017 - 06.2018
Petroleum Supply Specialist
U.S. Army
06.2016 - 11.2022
Petroleum Supply Specialist
West Virginia Army National Guard
09.2012 - 06.2016
Master of Arts - Human Resource Management
American Public University
Bachelor of Science - Health Science
American Military University
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