Summary
Overview
Work History
Education
Skills
Timeline
Generic

JeNi Cheely

Lithonia,Ga

Summary

Results-driven customer service professional with a proven track record at QuikTrip, enhancing customer satisfaction and retention through effective complaint resolution and proficient money handling. Demonstrated exceptional skills in team leadership, leading to significant improvements in store efficiency and overall environment. Strong time management abilities further contribute to operational excellence.

Overview

6
6
years of professional experience

Work History

Assistant Manager

QuikTrip
Decatur, GA
12.2022 - 12.2024
  • Handled payments and money orders efficiently, ensuring accurate transactions.
  • Maintained a clean and organized store environment to enhance customer experience.
  • Resolved customer complaints promptly, ensuring satisfaction and retention.

Customer Service Cashier

Home Depot
Snellville, GA
03.2019 - 05.2022
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Verified that all coupons were valid prior to processing them into the system.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Answered customers' questions and provided information on store procedures or policies.

Education

High School Diploma -

Dunbar High School
Fort Myers, FL
05-2018

Skills

  • Self-care strategies
  • Customer Service
  • Team Leadership
  • Time Management
  • Money Handling
  • Decision-making

Timeline

Assistant Manager

QuikTrip
12.2022 - 12.2024

Customer Service Cashier

Home Depot
03.2019 - 05.2022

High School Diploma -

Dunbar High School
JeNi Cheely