Jennifer Stalone
Olathe
Summary
I have over 25 years of experience in recruiting, developing, and leading teams. I also have over 6 years of experience in Real Estate, which has allowed me to build a personal portfolio of investment properties. In recent years, I have worked with employers on benefits packages and have established agencies in over 4 states. I am an encouraging leader and analytical problem-solver with skills in team building, leading, motivating, excellent customer relations, and relationship-building. I am proficient in using independent decision-making skills and sound judgment to impact company success positively. I am dedicated to applying my training, mentoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Agency Leader
Combined Insurance, A Chubb Company
10.2022 - Current
- Lead a high-performing sales team, consistently surpassing monthly quotas and revenue goals.
- Recruit Agency Coordinators and Independent Agents in Kansas, Missouri and Iowa.
- Increase agency's revenue by implementing innovative sales strategies and marketing campaigns.
- Develop strong relationships with clients, resulting in increased customer retention and satisfaction.
- Streamlined internal processes for improved team efficiency and productivity.
- Expanded agency's client base through targeted networking events and partnerships within the industry.
- Implement comprehensive training programs to develop new agents' skills and knowledge.
- Design incentive programs that motivate agents to achieve higher levels of performance.
Realtor & Mentor
ReeceNichols Real Estate, TheKoehler Bortnick Team
01.2018 - Current
- Recruited new agents quarterly for team.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
District Trainer-Muli State/Store Manager
Michael Kors
12.2011 - 05.2018
- Recruited all levels of team members for store and district.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Mentored new Store Managers during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Provided coaching and mentorship to trainers across the district, resulting in a consistent approach to instruction and increased learner outcomes.
District Trainer-Multi State/Store Manager
Ann Taylor
09.2006 - 12.2011
- Recruited all levels of team members for store and district.
- Improved district training programs by conducting thorough needs assessments and implementing tailored solutions.
- Enhanced employee skill sets through development and execution of comprehensive training curriculums.
- Boosted employee retention by designing engaging and effective training sessions that increased job satisfaction.
- Developed strong relationships with district team members, ensuring alignment between training initiatives and business objectives.
- Provided coaching and mentorship to trainers across the district, resulting in a consistent approach to instruction and increased learner outcomes.
Area Manager
BCBGMAXAZRIA
09.2004 - 09.2006
- Mentored team members, providing guidance on best practices and professional development opportunities.
- Led 5 store teams to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
- Recruited, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Education
Business Administration And Management
Park University
Kansas City, MOSkills
- Recruiting
- Hiring and Training
- Employee Development
- Human Resources Management
- Performance Analysis
- Effective Communication
- Strategic Planning
- Sales Strategy
- Organizational Skills
Certification
Certified licensed Realtor, ReeseNichols Consultant, CRNC in both Kansas & Missouri
Insurance Broker licensed in Kansas, Missouri, Iowa, and Arkansas.
Timeline
Agency Leader
Combined Insurance, A Chubb Company
10.2022 - Current
Realtor & Mentor
ReeceNichols Real Estate, TheKoehler Bortnick Team
01.2018 - Current
District Trainer-Muli State/Store Manager
Michael Kors
12.2011 - 05.2018
District Trainer-Multi State/Store Manager
Ann Taylor
09.2006 - 12.2011
Area Manager
BCBGMAXAZRIA
09.2004 - 09.2006
Business Administration And Management
Park University