Jenia Allen

• Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
• Provided customers with information about availability and pricing.
• Resolved various issues and discrepancies for customers.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Prepared and arranged instruments, medications, and required materials for dental procedures.

Minor, Speech and Hearing Sciences

• Honors Carolina Member
• Honors Carolina Mentor
• National Student Speech Language Hearing Association Member
• Phi Sigma Pi National Honor Fraternity Member
• Extracurricular Activities: Handmade by Heels
• Relevant Coursework: Introduction to Audiology & Introduction to Phonetics

• Relevant Coursework: Anatomy and Physiology & Biology
• Dean's List 2019-2021