Versatile Office Assistant brings background in clerical office operations and best practices. Familiar with security, service and clerical standards. Commended for taking on simultaneous tasks to support team needs. Offers excellent time management abilities paired with resourceful approach.
Overview
11
11
years of professional experience
Work History
Extended Learning Group Leader
Fort Bend Independent School District
Sugar Land, TX
10.2022 - Current
Provided guidance and support to students as they worked through their individual projects.
Monitored student behavior during class time and addressed any issues promptly and professionally.
Built relationships with students and guardians through active communication and positive feedback.
Paraprofessional
FORT BEND ISD
Sugar Land, TX
08.2019 - Current
Monitored student progress and provided feedback to parents and school administrators on their academic performance.
Organized classroom materials and resources to facilitate an effective learning environment.
Assisted in the development and implementation of individualized education plans for students with special needs.
Collaborated with general education teachers to create differentiated assignments that addressed the varied abilities of all learners.
Implemented evidence-based interventions tailored specifically for individuals with disabilities.
Self-Checkout Host / Acting Supervisor
WALMART
Houston, Texas
05.2019 - 01.2021
Assisted customers in self-checkout lines, worked with cash register, cash management and balancing till
Was acting supervisor to cashiers, customer service and self-checkout, entered price adjustments in management portal
Handled product complaints, customer complaints, product recalls, trained cashiers, enforced prevention of under-age purchases of tobacco and alcohol.
Preschool Assistant / Front Desk
YMCA
Houston, Texas
09.2018 - 08.2019
Was first line of contact at front desk, answered phones, directed calls to appropriate colleagues, took messages
Collected data for daily reports and maintained program records, ensured files and records were current and easily accessible, maintained program site and equipment.
Security Operations Supervisor
SECURITAS SECURITY SERVICES USA, INC.
Tukwila, WA
06.2017 - 07.2018
Provided contract security services to Microsoft and Cyxtera data center for secure cloud-based data
Managed 18-20 employees to ensure shift secure guarding operations at site
Compiled daily reports and incident reports, carried out administrative procedures in support of operations
Notified and coordinated corporate responses by distribution of advisories, sending and receiving communications
Managed and distributed information within the office, answered calls, recording memos and file maintenance
CCTV monitoring, data entry, schedule management, coordinated training schedules
Reported to Regional Manager providing status updates on tasks, new software programs and other expectations
Conducted ongoing reviews of multiple security systems and sources to detect potential risks.
Security Guard
PIERCE COUNTY SECURITY
Tacoma, WA
03.2017 - 07.2017
Patrolled and monitored premises regular to ensure security and establish presence
Monitored and authorized entrance of vehicles or people to the property
Removed unauthorized persons and trespassers from site
Loss Prevention Associate
MONUMENT SECURITY INC.
Seattle, WA
06.2016 - 03.2017
Performed CCTV surveillance of H & M department store guests and employees as it related to theft
Provided plain clothes security and floor surveillance
Initiating suspect detention and investigation of retail theft offenses
Processed trespassing paperwork, engaged and communicated offenses to Seattle Police officers.
Asset Protection Associate
BEST BUY
Tukwila, WA
12.2012 - 06.2016
Monitored store for potential security risks and alarm function
Protected against fraudulent activity by creating AP Alerts and reporting and documenting incidents properly when necessary
Taught and coached store employees about the principles, standards and policies related to safety and crisis events and monitored their fulfillment
Interacted with customers and store employees to maintain a safe and profitable environment.
Education
High School Diploma -
Kent-Meridian High School
Kent, WA
06-2005
Skills
Administration Collaboration
Staff Supervision
Task Prioritization
Reporting Requirements
Problem-solving aptitude
Documentation
Effective Communication
Teamwork and Collaboration
Administration and management
Clerical Support
Attention to Detail
Customer Service
Timeline
Extended Learning Group Leader
Fort Bend Independent School District
10.2022 - Current
Paraprofessional
FORT BEND ISD
08.2019 - Current
Self-Checkout Host / Acting Supervisor
WALMART
05.2019 - 01.2021
Preschool Assistant / Front Desk
YMCA
09.2018 - 08.2019
Security Operations Supervisor
SECURITAS SECURITY SERVICES USA, INC.
06.2017 - 07.2018
Security Guard
PIERCE COUNTY SECURITY
03.2017 - 07.2017
Loss Prevention Associate
MONUMENT SECURITY INC.
06.2016 - 03.2017
Asset Protection Associate
BEST BUY
12.2012 - 06.2016
High School Diploma -
Kent-Meridian High School
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