Jeni Bridges
Frisco,TX
Summary
Aspiring Peer Support Specialist with over 21 years of diverse experience, adept at fostering supportive and empowering environments. This professional has excelled in roles requiring strategic direction, innovative program development, and robust stakeholder engagement, as evidenced by their impactful work with organizations like Kind Theory and the Brain Injury Network of Dallas. With a strong foundation in early childhood special education and a commitment to collaborative growth, they are poised to inspire positive change and drive forward-thinking initiatives in any setting.
Overview
21
21
years of professional experience
Work History
Teacher
Plano ISD; Denton ISD; Richardson ISD; DeSoto ISD
08.2012 - Current
- Implemented differentiated instruction and integrated multicultural perspectives to foster inclusivity and diversity.
- Developed and led workshops for educators on cultural competency and social-emotional learning.
- Utilized technology for interactive learning experiences, enhancing language and cultural awareness.
- Collaborated with speech-language pathologists to support language development.
- Led parent communication efforts to ensure involvement in students' progress, building rapport with families.
- Implemented behavior management strategies to support diverse learners.
- Developed and aligned individualized education plans (IEPs) with state guidelines and student needs.
- Conducted assessments to inform instructional strategies, ensuring equitable access to the curriculum.
- Provided support and resources for students outside the classroom, fostering home-school connections.
- Implemented innovative teaching strategies for language development and cultural understanding.
- Developed culturally responsive teaching strategies, emphasizing inclusivity and identity formation.
- Led professional development sessions on diversity, cultural competency, and social-emotional learning.
- Utilized case management techniques to support students' academic and social-emotional needs.
- Fostered a positive and inclusive classroom environment promoting diversity and well-being.
- Led family education groups and provided linkage to community supports, emphasizing collaboration and rapport-building.
Legal Assistant
UT Arlington
02.2009 - 02.2010
- Coordinated and facilitated orientation sessions for new student assistants at UT Arlington, aiding in their successful acclimation to roles
- Review and update legal documents, ensuring accuracy and compliance with current laws and regulations, to support the legal department in maintaining high standards of legal operations
- Collaborate with internal departments to identify areas where legal support can streamline processes and improve efficiency, enhancing overall operations at UT Arlington
- Provide administrative support to the legal department by managing schedules, organizing meetings, and coordinating communication to ensure efficient operations and smooth workflow at UT Arlington
- Provide support in organizing and managing legal department events, such as seminars, workshops, and training sessions, to foster networking opportunities and continuous professional development within UT Arlington's legal team, enhancing collaboration and knowledge sharing in the legal market.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Store Manager
Stride Rite
02.2008 - 02.2009
- Implement creative store displays to enhance customer experience and drive sales
- Develop and implement strategies to increase customer loyalty and retention through personalized shopping experiences and special promotions
- Collaborate with the marketing team to develop and implement seasonal marketing campaigns and promotions to drive foot traffic and increase store visibility in the local market
- Collaborate with store staff to identify opportunities for improvement in store operations, customer service, and employee satisfaction
- Implement training programs and provide ongoing support to ensure staff members are equipped to deliver exceptional service and meet performance targets
- Conduct regular training sessions for store staff on customer service best practices, product knowledge, and sales techniques to enhance staff performance and overall store productivity
- Lead efforts to build a strong and positive company culture by fostering teamwork, communication, and employee engagement among store staff
- Implement initiatives that promote inclusivity, diversity, and a supportive work environment, contributing to higher employee satisfaction and retention rates
- Identify and capitalize on emerging trends in the children's footwear market to ensure the store stays ahead of competitors and offers innovative product selections that meet evolving customer demands.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Marketing Assistant
Marketing Strategies Team
11.2006 - 02.2008
- Collaborate with the marketing team to analyze data and draw insights that can inform future marketing strategies and campaigns
- Use data-driven decision-making to optimize marketing initiatives and increase the team's effectiveness in reaching target audiences
- Conduct market research and analysis to identify key demographics and consumer behaviors, providing valuable insights to the Marketing Strategies Team for developing targeted and effective marketing campaigns that resonate with the target audience and drive engagement and conversions
- Assist the Marketing Strategies Team in conducting competitor analysis and benchmarking to identify industry best practices and opportunities for improvement
- Provide actionable recommendations to enhance the team's marketing strategies and stay ahead of market trends
- Assist in coordinating and facilitating cross-departmental brainstorming sessions to encourage collaboration, creativity, and the development of innovative marketing strategies within the Marketing Strategies Team
- Propose and implement a system for tracking and analyzing key performance indicators (KPIs) related to marketing campaigns
- Develop comprehensive reports and insights based on KPI data to assess the effectiveness of marketing strategies and recommend adjustments for better performance
- Implement and manage a content calendar to ensure consistent and timely delivery of marketing materials and campaigns for the Marketing Strategies Team
- Develop a content strategy that aligns with the team's goals and target audience to enhance engagement and brand visibility in the market
- Assist in organizing and leading team-building activities and social events to foster a collaborative and positive work environment within the Marketing Strategies Team
- Encourage teamwork, creativity, and communication among team members to enhance overall productivity and job satisfaction.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Generated leads through phone calls, emails and face-to-face interactions.
- Conducted thorough research to construct creative and fresh ideas.
- Updated spreadsheets with statistical, financial and non-financial information.
Receptionist
Main Street Executive Suites
06.2003 - 08.2005
- Handled all incoming calls for more than 20 companies
- Coordinate with building maintenance staff to ensure the reception area is clean, organized, and welcoming for clients and visitors
- Enhance client experience by providing personalized and attentive customer service to all guests, ensuring they feel welcomed and valued from the moment they enter the office
- Maintain a professional and welcoming demeanor at all times to provide exceptional customer service to Main Street Executive Suites' clients and visitors
- Maintain a professional appearance and demeanor at all times to reflect the prestigious image of Main Street Executive Suites
- Utilize strong organizational skills to manage the reception area effectively, ensuring seamless coordination of incoming calls, shipping requests, and clerical tasks for all tenants at Main Street Executive Suites
- Implement safety protocols and emergency procedures to ensure the well-being and security of all tenants and visitors at Main Street Executive Suites, including conducting regular drills and training sessions to prepare staff for potential emergencies.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Bachelor of Science - Interdisciplinary Studies
University of Texas At Arlington
Arlington, TexasMaster of Social Work -
University of Texas
Arlington, TexasSkills
- Skilled in delivering engaging presentations, facilitating discussions, and conveying complex information clearly and concisely
- Proficient in data collection, interview, and onboarding processes
- Experienced in providing support and counseling to diverse populations, including those with unique needs and language barriers
- Able to create supportive and inclusive environments, fostering emotional well-being and success
- Strong rapport-building skills with clients, colleagues, and community members
- Effective collaboration with multidisciplinary teams, providing feedback, and leading group sessions
- Highly organized with multitasking abilities, prioritization, and meeting deadlines
- Experienced in developing and implementing tailored plans and programs to meet individual needs
- Proficient in Microsoft Office Suite for various tasks
- Skilled in internet research and utilizing online resources for professional development and program enhancement
Volunteer Work
Brain Injury Network of Dallas (BIND) - Volunteer
- Develop and implement strategies to increase volunteer retention rates and engagement levels, ultimately contributing to a more sustainable and impactful volunteer program for BIND
- Identify innovative ways to engage volunteers and create a positive volunteering experience, leading to increased retention rates and overall satisfaction within the organization.
- Utilize data analysis tools to identify trends in volunteer engagement and attendance, providing insights to optimize volunteer scheduling and program activities for BIND.
- Create and maintain a comprehensive volunteer database to track volunteer hours, skills, and interests, enabling personalized engagement strategies and targeted recruitment
efforts for the Brain Injury Network of Dallas. - Collaborate with other community organizations to create joint volunteer opportunities, expanding the reach and impact of the Brain Injury Network of Dallas volunteer program.
- Collaborate with local businesses and community organizations to create partnership opportunities that enhance the volunteer program and expand the reach and impact of BIND
Kind Theory - Board Member
- Represent the organization to the public and build relationships with stakeholders.
- Facilitate collaboration and communication among board members to ensure diverse perspectives are considered in decision-making processes.
- Conduct regular evaluations of the board's performance and effectiveness in achieving organizational goals, and provide constructive feedback to enhance overall board efficiency and impact.
- Leverage personal network and connections to attract potential partnerships and collaborations that align with the organization's mission and goals.
- Identify and pursue opportunities for strategic alliances and joint ventures to expand the organization's reach and impact in the market.
- Develop and implement a board diversity and inclusion strategy to ensure equitable representation and decision-making processes, fostering an inclusive environment that reflects the diverse perspectives of all stakeholders in the market.
Timeline
Teacher
Plano ISD; Denton ISD; Richardson ISD; DeSoto ISD
08.2012 - Current
Legal Assistant
UT Arlington
02.2009 - 02.2010
Store Manager
Stride Rite
02.2008 - 02.2009
Marketing Assistant
Marketing Strategies Team
11.2006 - 02.2008
Receptionist
Main Street Executive Suites
06.2003 - 08.2005
Bachelor of Science - Interdisciplinary Studies
University of Texas At Arlington
Master of Social Work -
University of Texas
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