Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager

Jenice Gradisar

Management
Citrus Heights,CA

Summary

Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering Number years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of Type department. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Manager

Family Dollar
03.2019 - 09.2019
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Established team priorities, maintained schedules and monitored performance.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Department Manager

Walmart Super Center
10.2019 - 03.2020
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Support Manager

Walmart Super Center
07.2008 - 08.2019
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Coached employees through day-to-day work and complex problems.
  • Managed specialist team to provide technical assistance and customer service.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Monitored employee and customer interactions to assess quality of service.

Education

Associates Degree - Retail Management

Pueblo College of Business
Pueblo West, CO
01.2000

General Studies

Hemet High School
Hemet, CA
06.1973

Skills

  • Rules and Regulations
  • Train Employees
  • Policy and Procedure Adherence
  • Retail Management
  • Customer Service
  • Health and Safety Regulations
  • Goals and Performance
  • Assist Customers
  • Team Meetings
  • Manage Inventory
  • Customer Engagement
  • Coaching and Mentoring
  • Work Assignments

Certification

I held a state certification as a nurses assistant which I had for 12 years hospital experience. Working for local hospital and hospice home care agency.

Timeline

Department Manager

Walmart Super Center
10.2019 - 03.2020

Assistant Manager

Family Dollar
03.2019 - 09.2019

Support Manager

Walmart Super Center
07.2008 - 08.2019

Associates Degree - Retail Management

Pueblo College of Business

General Studies

Hemet High School
Jenice Gradisar Management