Jenice Griego-Hayes
Midland,TX
Summary
Dynamic professional adept at navigating fast-paced environments, excelling in high-pressure situations while maintaining exceptional work quality and speed. Proven ability to adapt swiftly to last-minute changes and consistently deliver results that exceed expectations.
Overview
17
17
years of professional experience
Work History
Odessa Coordinator
Big Brothers Big Sisters of America
Midland-Odessa Area
01.2023 - Current
- Manage a caseload of volunteer adults (Bigs) and youth (Littles) who have been paired in a mentoring relationship
- Through regular support calls, continually assess the match relationship focusing on child safety, match relationship development, positive youth development and volunteer and family satisfaction
- Identify, address and resolve existing and/or potential match challenges through regular coaching conversations and in-person meetings
- Provide on-going coaching, support and training to help develop and sustain lasting match relationships that have a positive impact on the youth served
- Maintain up-to-date, accurate and detailed documentation and database records according to Big Brothers Big Sisters standards
- Coordinate in-person matches between the Family and Big to help facilitate early relationship development
- Provide program participants with solution-focused strategies, resources and training that will help to further support match participants
- Participate in professional training as provided by the agency and the National office to achieve maximum development of professional skills when required
- Assessing and re-enrolling program participants, making matching decisions, conducting community-based match presentations, and recruitment activities
Mentor
Guardian of the Children
Midland, TX
01.2019 - Current
- Provided crisis intervention and support during challenging times, guiding mentees towards appropriate resources.
Treasurer, Recruiter, Event Planner, Mentor
Guardians of the Children (GOC)
08.2014 - Current
- Conduct independent investigations into children's circumstances to determine their needs and what resources are available to meet these needs
- Schedule events monthly for mentors to spend time with children and families
- Schedule fundraising events yearly starting at securing the location, setting up an event budget, planning what to do at the event, finding sponsors for the event, making fliers, distributing fliers, posting on social media
- Bookkeeping, preparing documents for all transactions, operations, and other events of a business and reporting statement monthly to National Board
- Shopping for all GOC children’s Easter Baskets, Back to School backpacks and supplies on occasion help parents with shopping for clothing, shoes, and jackets provided by the GOC, and Christmas Gift
- Set up GOC annual Appreciation Thanksgiving Dinner
- Recruiting at local community events to recruit volunteers as well as children, setting up tables, going to other nonprofit organizations to collaborate with them to recruit children
Management Trainee Program
Enterprise
Midland-Odessa Area
04.2017 - 12.2018
- Developed to become a successful manager by learning to mentor, train, and how to manage business
- Responsible for developing a new business and/or maintaining current relationships in an established branch
- Responsible for understanding cost control and what it takes to run a profitable business
- Structured training program where you learn business operations, customer service, sales, and management skills, with the goal of eventually managing a branch or team
Office Coordinator
Complete Care
Midland, TX
12.2013 - 07.2014
- Coordinates and performs clerical/office activities for the individual branch location
- Assist in ensuring that federal and state laws and regulations are followed in their specific branch
- Responsible for accounting and/or bookkeeping functions within the office
- Assists with invoice coding, and submission of invoices to corporate for payment
- As needed prepare correspondence, file, perform record keeping functions, and obtain supplies for the office
- Responsible for oversight of the reception functions, office maintenance, office equipment and other general office management functions
Mortgage Broker
Trinity Loan Solutions, LLC
Rio Rancho, NM
10.2007 - 06.2010
- Negotiating with banks and credit lenders to find the best loan solution for the client
- Marketing of services to lenders and real estate agents
- Acquiring new clients and assessing their needs according to their financial information
- Acting as a go-between for lenders and borrowers in need of mortgage loans
- Assisting clients with pre-approval on loans
- Analyzing and comparing different home loan options available to the client
- Developing relationships with real estate companies and lending institutions
- Ensuring compliance with banking and financial legislation on the state and federal levels
- Educating clients on their legal and financial options and ensuring that they understand them
- Helping clients complete and understanding all the necessary paperwork
Education
Bachelor of Science - Technology And Training
University of New Mexico
Albuquerque, NM12-2021
Skills
- Match assessment
- Volunteer management
- Youth development
- Coaching strategies
- Event planning
- Fundraising coordination
- Relationship building
- Problem solving
- Effective communication
- Team collaboration
- Training development
- Time management
- Public speaking
- Dependable and responsible
- Collaboration
- Flexible and adaptable
- Cultural awareness
- Self-Directed
Accomplishments
- Luna Community College AAS Computer Programming June 1989 -May 1991
Timeline
Odessa Coordinator
Big Brothers Big Sisters of America
01.2023 - Current
Mentor
Guardian of the Children
01.2019 - Current
Management Trainee Program
Enterprise
04.2017 - 12.2018
Treasurer, Recruiter, Event Planner, Mentor
Guardians of the Children (GOC)
08.2014 - Current
Office Coordinator
Complete Care
12.2013 - 07.2014
Mortgage Broker
Trinity Loan Solutions, LLC
10.2007 - 06.2010
Bachelor of Science - Technology And Training
University of New Mexico
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