JENICE WILLIAMS-BOYD
Park Forest,Illinois
Summary
Social work supervisor with a background in child welfare, clinical oversight, case management, and counseling services. Leads staff supporting children, adolescents, and families, with a focus on service coordination, compliant documentation, community referrals, and stronger family functioning through clear, structured, and accountable practice.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Community Connections Services Program Senior Supervisor
Aunt Marthas Health and Wellness
Park forest, Illinois
03.2022 - Current
- Oversee the daily operations of the Community Connections Services (CCS) Program, ensuring effective program implementation and high-quality service delivery.
- Provide leadership, supervision, guidance, and ongoing support to staff working directly with children and families.
- Monitor program data and staff performance to ensure accountability, service quality, and compliance with contractual requirements.
- Ensured timely completion of assessments and service documentation to maintain compliance and facilitate effective case management.
- Monitored service delivery to strengthen family functioning and achieve positive outcomes for individuals and families served.
- Provide staff with guidance and support in identifying and connecting families with appropriate community-based resources and services.
- Ensure program practices remain consistent with agency policies, contractual expectations, and established service standards.
- Collaborated with staff and community partners to address family needs and remove barriers to services, enhancing continuity of care.
Foster Care Senior Supervisor
01.2016 - 03.2022
- Supervised and provided ongoing guidance to case managers responsible for serving children and families in foster care.
- Monitored case managers' adherence to state and agency policies, procedures, and established protocols.
- IReviewed and approved comprehensive assessments, case documentation, case notes, and individualized service plans.
- Reviewed family objectives and goals to ensure alignment with individual family needs and compliance with best practices.
- Provided support and consultation to case managers on complex cases, enhancing decision-making and service planning.
- Conducted monthly individual supervision meetings to guide case managers, offer case consultation, and facilitate staff development.
School Social Worker
CICS-Basil School (Victory Education Partners)
Chicago, Illinois
01.2013 - 06.2015
- Provided school social work services to students in grades 5–8, conducting screenings, assessments, and individual and group counseling, facilitating crisis intervention, and coordinating with external agencies to support student needs.
- Collaborated with multidisciplinary teams to develop Individualized Education Programs (IEPs), addressing special education eligibility, program placement, and monitoring student progress to enhance educational outcomes.
- Developed intervention plans with teachers, parents, and school leaders.
- Assessed student needs and connected families with community resources and referrals.
- Provided counseling support to CICS-Basil School students through Victory Education Partners’ services.
Foster Care Supervisor
Aunt Marthas Youth Service Center
Harvey, Illinois
08.2003 - 01.2013
- Supervised and guided case managers to enhance support for children and families in foster care.
- IReviewed and approved comprehensive assessments, case documentation, case notes, and individualized service plans.
- Monitored case managers' adherence to state and agency policies, procedures, and established protocols.
- Conducted monthly individual supervision meetings to provide professional guidance, case consultation, performance feedback, and staff development.
- Consulted with case managers on complex cases to improve decision-making and service planning.
- Evaluated family objectives and goals for alignment with individual needs, ensuring appropriateness and measurability.
(SOC) Supervisor
07.2012 - 01.2013
- Supervised SOC clinicians and provided ongoing guidance and clinical oversight throughout daily case management activities.
- Reviewed and approved treatment plans, Individual Plans of Care, CANS assessments, and discharge reports, ensuring compliance with agency and state requirements and maintaining quality standards.
- Provided clinical consultation and guidance to staff regarding complex cases, critical decisions, treatment goals, and diagnostic considerations.
- Conducted monthly client progress reviews, evaluating treatment goals, clinical diagnoses, and service outcomes; communicated insights to Local Area Network (LAN) to inform care strategies.
- Led comprehensive file reviews, coordinated community linkages, and facilitated Child and Family Team meetings to support client-centered care.
- Screened referrals for program appropriateness and ensured adherence to agency and state policies, procedures, and clinical protocols, enhancing program integrity.
Differential Response Supervisor
09.2010 - 06.2012
- Directed case managers in daily case operations, service delivery, and case oversight to ensure timely and effective support for children and families.
- Monitored staff compliance with state and agency policies while providing supervisory support and guidance on critical case decisions.
- Reviewed and approved safety assessments, service plans, and Family Assessment Pathway case closure in accordance with program and state requirements.
- Conducted weekly reviews of family progress with staff, evaluated individual family milestones, and identified service needs and areas requiring additional intervention.
- Managed case assignments, billing submissions, and tracking reports while communicating with DCFS Project Director about workflow and case status.
- Coordinated community resource linkages and tracked referrals to ensure families received services and made progress toward goals.
Case Manager
Teen Parenting Service Network
08.2003 - 09.2019
- Managed case management services for pregnant and parenting adolescents in DCFS care, assessed parental progress, supported placement stability, and developed individualized service plans to create safe, stable, and nurturing environments for mothers and children.
- Coordinated case plans for teen parents through Teen Parenting Service Network programs.
- Facilitated intake assessments to gather essential information for service planning. for pregnant and parenting youth.
- Referred clients to housing, health, and childcare resources.
Case Manager II
Chicago Youth Centers
Chicago, Illinois
07.1998 - 08.2003
- Provided comprehensive case management services to children and families involved with the Illinois Department of Children and Family Services (IDCFS), addressing concerns related to child abuse, neglect, safety, and family stability.
- Conducted comprehensive child and family assessments, responded to crisis situations, developed service plans, and connected families to community-based resources and support services, enhancing overall family stability.
- Advocated for children and families through court proceedings, DCFS staffing meetings, IEP processes, home visits, and multidisciplinary service planning.
- Maintained accurate and timely case documentation, including case notes, Uniform Progress Notes, CERAP assessments, unusual incident reports, and social history reports to ensure compliance with DCFS standards.
- Advanced permanency planning through adoption, subsidized guardianship, and reunification/return-home plans while coordinating family visitation and supporting child and family connections.
- Managed interstate compact responsibilities, coordinating case openings, transfers, and closures in accordance with DCFS requirements to facilitate smooth transitions for families.
Education
Master of Arts - Social Work, School Social Work
University of Chicago
Chicago, Illinois06-2010
Master of Science - Human Service Administration
National-Louis University
Chicago, Illinois06-2003
Bachelor of Science - Social Work
Illinois State University
Normal, Illinois05-1998
Skills
- Program leadership
- Case management
- Service planning
- Program compliance
- Case documentation
- Staff development
- Critical thinking
Certification
TF-CBT Web 2.0 Certificate of Completion 2023-06-26 Seven Essential Ingredients of Trauma, Informed Care (7ei), Certificate of completion, 2019-08-08 IL-Type 73 certification 2015-06-30, DCFS Child Welfare Direct Services Licensure 2000-12, Reality Therapy 2004-06, CERAP 1998-11-16, Child Care Act 1998-11-16
Timeline
Community Connections Services Program Senior Supervisor
Aunt Marthas Health and Wellness
03.2022 - Current
Foster Care Senior Supervisor
01.2016 - 03.2022
School Social Worker
CICS-Basil School (Victory Education Partners)
01.2013 - 06.2015
(SOC) Supervisor
07.2012 - 01.2013
Differential Response Supervisor
09.2010 - 06.2012
Foster Care Supervisor
Aunt Marthas Youth Service Center
08.2003 - 01.2013
Case Manager
Teen Parenting Service Network
08.2003 - 09.2019
Case Manager II
Chicago Youth Centers
07.1998 - 08.2003
Master of Arts - Social Work, School Social Work
University of Chicago
Master of Science - Human Service Administration
National-Louis University
Bachelor of Science - Social Work
Illinois State University