JENIECE STONE
Warehouse Operations Manager
Shingle Springs,CA
Summary
Fourteen years’ experience managing Warehouse Operations. My experience spans from just prior to the 2008 crash, the start up of Pinnacle Capital Mortgage, FAMS acquisition of Pinnacle, FAM going public, and finally, FAMs exit of the forward mortgage market. I’ve skillfully balanced the need for efficiency demanded by large scale volume versus Customer Service and urgency required by production teams, while demonstrating excellent problem solving skills and adaptability in a constantly evolving environment.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Warehouse Operations Manager
Finance Of America Holdings
01.2015 - 03.2023
- Coordinated with Operations and Production teams to develop, enhance and launch tools and technology to improve and streamline processes including Optifuder integration, a formalized Closing Agent Approval procedure, as well as other creative solutions to limitations within the LOS.
- Facilitated and supervised funding activities, paydown activities, haircut / margin account maintenance of up to 12 Warehouse Facilities.
- Monthly funding volume averaging 1.6B$ /4000-6000 units monthly
- Provided prompt and thorough supporting documentation to auditing entities.
- Coordinated and communicated with various internal departments, Warehouse Lenders, Investors, Document Custodians, and Service Vendors.
- Provided support and coordinated with Capital Markets and Transaction Management for Agency and Private Label Securitizations.
- Created and provided timely reporting to management regarding line usage, cash usage, upcoming curtailments
- Collateral management.
- Managed a team of 5 Warehouse Associates onshore, as well as 3 Associates overseas.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Created and enforced detailed organization processes to increase quality and service standards.
- Led improvement initiatives to advance operational efficiencies.
Warehouse Operations Manager
Pinnacle Capital Mortgage Corp
01.2008 - 01.2015
- Built Pinnacle Capitals Warehouse department from the ground up including all reporting, tools. and templates to be used for day to day departmental activities
- Allocated loans for optimal funding, taking into consideration loan product guidelines vs warehouse lender overlays, intended investor, expected dwell times and warehouse lender costs.
- Facilitated ad supervised funding activities, paydown activities, haircut / margin account maintenance of up to 7 Warehouse Facilities.
- Developed Closing Agent Approval process resulting in ZERO instances of wires released to fraudulent accounts.
- Worked in tandem with Post Closing and Loan Delivery to ensure collateral delivered to investors in a timely manner.
Accounting associate
Boliard, Takasugi & McBride LLP
01.2004 - 01.2008
- Interim Loan Servicing for multiple Mortgage Lending Clients.
- Accounts Payable for multiple Mortgage Lending Clients.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Commission Payroll for multiple Mortgage Lending Clients.
- Retained and organized backup for all commission calculations for easy retrieval and auditing.
Education
Bachelors Science - Business Administration
University of Phoenix
Associates Science - Business Administration And Management
San Joaquin Delta College
Stockton, CAAssociates - Liberal Arts And General Studies
San Joaquin Delta College
Stockton, CASkills
Byte Proundefined
Certification
Business Analytics Training (In Process)
Timeline
Warehouse Operations Manager
Finance Of America Holdings
01.2015 - 03.2023
Warehouse Operations Manager
Pinnacle Capital Mortgage Corp
01.2008 - 01.2015
Accounting associate
Boliard, Takasugi & McBride LLP
01.2004 - 01.2008
Bachelors Science - Business Administration
University of Phoenix
Associates Science - Business Administration And Management
San Joaquin Delta College
Associates - Liberal Arts And General Studies
San Joaquin Delta College
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