Summary
Overview
Work History
Education
Skills
Timeline
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Jenielle Clark

Seneca,MO

Summary

Proven multitasker and critical thinker, adept at fostering client relationships and enhancing customer satisfaction, as demonstrated at MasterCuts - Regis. Excels in fast-paced environments, leveraging exceptional problem-solving and teamwork skills to drive positive outcomes. Achieved notable increases in repeat business through personalized service and attention to detail.

Overview

8
8
years of professional experience

Work History

Stay at Home Mom

.
06.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Stylist

MasterCuts - Regis
09.2018 - 06.2021
  • Contributed to apositive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Organized sales area and work station to showcase products and boost sales.
  • Recorded notes for future reference about customer preferences and services delivered.

Server

Steak N Shake
03.2016 - 09.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Developed and maintained positive relationships with customers to build rapport and trust.

Education

Associate of Science - Nursing

Crowder College
Neosho, MO
12.2025

No Degree - Cosmetology

Missouri College of Cosmetology North
Springfield, MO
05.2018

High School Diploma -

Joplin High School
Joplin, MO
05.2011

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Critical Thinking
  • Calm Under Pressure
  • Active Listening

Timeline

Stay at Home Mom

.
06.2021 - Current

Stylist

MasterCuts - Regis
09.2018 - 06.2021

Server

Steak N Shake
03.2016 - 09.2018

Associate of Science - Nursing

Crowder College

No Degree - Cosmetology

Missouri College of Cosmetology North

High School Diploma -

Joplin High School

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Jenielle Clark